Photo gallery

Featured image
Minibar, in-room safe, desk, cots/infant beds
Minibar, in-room safe, desk, cots/infant beds
Minibar, in-room safe, desk, cots/infant beds

Guest reviews

4.6 out of 5 Wonderful
16 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

免費 Wi-Fi



人氣熱點Ōwakudani3 分鐘步程
人氣熱點Hakone Kowakien Yunessun3 分鐘車程
人氣熱點Hakone Gora Park6 分鐘車程

Choose dates to view prices

  • 套房 (JOHN KANAYA)

    Room amenities

    • 113 平方米
    • 最多可入住 5 人 (包括小童在內)
    • 2 張單人床
    More details套房 (JOHN KANAYA)
  • 頂級套房, 露台

    Room amenities

    • 99 平方米
    • 最多可入住 5 人 (包括小童在內)
    • 2 張單人床
    More details頂級套房, 露台
  • 豪華客房

    Room amenities

    • 62 平方米
    • 最多可入住 4 人 (包括小童在內)
    • 2 張單人床
    More details豪華客房
  • 豪華客房, 露台

    Room amenities

    • 60 平方米
    • 最多可入住 3 人 (包括小童在內)
    • 2 張單人床
    More details豪華客房, 露台
  • 標準客房

    Room amenities

    • 39 平方米
    • 最多可入住 2 人 (包括小童在內)
    • 2 張單人床
    More details標準客房
  • 高級客房 (Panorama)

    Room amenities

    • 54 平方米
    • 最多可入住 3 人 (包括小童在內)
    • 2 張單人床
    More details高級客房 (Panorama)
  • 套房 ( WA )

    Room amenities

    • 66 平方米
    • 最多可入住 4 人 (包括小童在內)
    • 2 張單人床及 2 張單人日式床墊
    More details套房 ( WA )
  • 高級客房 ( WA )

    Room amenities

    • 58 平方米
    • 最多可入住 3 人 (包括小童在內)
    • 2 張單人床及 1 張單人日式床墊
    More details高級客房 ( WA )



Kanaya Resort Hakone is located in Hakone. The area's natural beauty can be seen at Lake Ashi and Ōwakudani, while Hakone Kowakien Yunessun and Museum of the Little Prince are popular area attractions. Mishima Sky Walk and Fuji Safari Park are also worth visiting.
View in a map


  • Ōwakudani - 3 分鐘步程
  • Hakone Kowakien Yunessun - 3 分鐘車程
  • Daihakone Country Club - 6 分鐘車程
  • Hakone Gora Park - 6 分鐘車程
  • Hakone Open Air Museum - 9 分鐘車程


  • Hakone Gora Station - 4 min drive
  • Kowakidani Station - 5 min drive
  • Tokyo (NRT-Narita Intl.) - 126 min drive


Kanaya Resort Hakone

4-star hotel, walk to Ōwakudani
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. All 14 rooms boast spring water baths, and offer free WiFi and balconies. Fridges and minibars are standard, as are flat-screen TVs with satellite channels.
Kanaya Resort Hakone offers 14 forms of accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, spring water baths, slippers and toilets with an electronic bidet. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.



  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Fridge


  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Japanese


  • Garden


  • Smoke-free property



  • Climate control (air conditioning)
  • Cots/infant beds (surcharge)


  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Spring water bathtub


  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony


  • Desk
  • Safe
  • Slippers

See similar properties



Check-in between 3 PM and 9 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM


Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Beds for children age 3 and younger are not included in the room rate. Extra beds are available and must be requested 3 days in advance of arrival. A fee is charged at the property.
Half Board meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay for half board at the property. Meals must be requested 3 days in advance of arrival.


Staffed front desk


Pets not allowed (service animals welcome)


Children are welcome
Cots (infant beds) are available for JPY 5500 per night




You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: JPY 5500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file


Kanaya Resort Hakone Hotel
Kanaya Resort Hakone Hakone
Kanaya Resort Hakone Hotel Hakone


Can I cancel my reservation for free at Kanaya Resort Hakone and receive a full refund?
Yes, Kanaya Resort Hakone offers free cancellation on select room rates, because flexibility matters! Please refer to Kanaya Resort Hakone cancellation policy on our site for more details about any exclusions or requirements.
Is Kanaya Resort Hakone pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Kanaya Resort Hakone?
Self-parking is free at this property.
What time is check-in at Kanaya Resort Hakone?
Check-in is from 3 PM to 9 PM. Late check-in is available during limited hours.
What time is check-out at Kanaya Resort Hakone?
Checkout is at 11 AM.
Where is Kanaya Resort Hakone located?
Situated in Hakone, this hotel is within a 5-minute walk of Sengokuhara Onsen and Ōwakudani. Hakone Kowakien Yunessun and Hakone Gora Park are also within 2 miles (3 km).
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The property is super clean and well keeped. Everyone is extremely friendly and the food is really good. I was surprised with all the staff attitude from beginning when I arrived (from the driver to the house staffs) I would love to see a varity of dinning menu in the future. There indooor private onsen is really nice and clean, however, there is no public onsen that people can experience like tradition bath house but its understandable and not a big deal. Overall, this was pleasent experienment and I would recommend everyone give it a try. The price is reseanable included breakfast, dinner, mini bars and cars to drop you off around gora station area. I gave it 8.5 +
Stayed 2 nights in May 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
掛け流しのお風呂が素晴らしいです。 冷蔵庫のフリーも嬉しいサービスでした。 お食事は本当に美味しく星付きのレストランでいただくようでした
Stayed 2 nights in May 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever, excellent service, and the food espectacular.
Stayed 1 night in Jun 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code