拉奈城哈勒帕拉奥登陆点附近酒店

“员工完全没有经过培训，非常没有礼貌。 第一天我按时到达，被告知房间还没收拾好，仅仅是告知，连句抱歉都没有，好像这是应该的。 5晚住宿只有一天客房服务（打扫卫生），这倒可以理解。但是如果不催促的话，这一天的卫生可能也没有人打扫。我催了两遍，才勉强打扫。 最后一天退房，前台居然没人。 总之，员工素质极差，完全不能匹配这个酒店。”

“客房乾淨舒適，員工服務好，無敵海景，lounge 食物尚可”

“Breakfast was repetitive and not very good, and the food in the restaurants was very expensive. The service was terrible; I had to go to the lobby twice to get someone to clean the room. There were cockroaches on the balcony, and people were smoking marijuana there—the smell wafted right into my room. I made a bad choice 😢!”

“一切都完美，沒有缺點！”

“The whole experience was great, the staff, the pools, the beach is steps away, a very nice shopping center is only a 15min walk.”

“3 out of 5 overall”

“There is no way we should have been charged for a "rollaway bed" ($39 per night). The rollaway bed was only supposed to accommodate those under 70 lbs. I don't know many adults under 70 lbs. The property was listed as sleeping 8, it only slept 6 comfortably. Lots of extra charges made our stay less than affordable. Very disappointed with the amount of money we spent vs. what we got for that price.”

“We liked the property. The condo itself was very nice and we were pleased with everything except for the air conditioning. It wouldn’t cool the entire space. The evenings were quite hot and we were required to keep the small window unit on 74 at all times which we did. We had no idea where to drop the trash, and very little info on how to exit. Had a hard time finding the laundry rooms and had to get help on how to pay, plus we were yelled at for accidentally moving our chairs across the……

“Not a great check-in experience, room had pulled up carpet and broken lamp (upgraded bungalow room) and was not worth the price we paid. Restaurants and Luau on-site were overpriced and underwhelming. The only upside was the manager Gretchen that helped us to move to a different room (lower priced), but better view. We didn't get any money back, but Gretchen was very nice and helped us out.”

“Loved this property! Very clean and great service. Good food. Location is 10/10”

“In my first visit to Lana'i, this property was a slice of tranquil heaven. The sumptuous rooms rivaled the outstanding dining mere steps away. I wish I could have stayed longer. ”