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Reviews of ibis Hamburg Alsterring

2 out of 5
ibis Hamburg Alsterring
Pappelallee 61, Hamburg, HH

Reviews

8.0

Very good

Rating 10 - Excellent. 99 out of 379 reviews" "
Rating 8 - Good. 205 out of 379 reviews" "
Rating 6 - Okay. 54 out of 379 reviews" "
Rating 4 - Poor. 14 out of 379 reviews" "
Rating 2 - Terrible. 7 out of 379 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A basic, no-frills hotel that was clean and provided us with the essentials. Close to a train station, restaurants and cafes.
Stayed 2 nights in Jan 2024

8/10 Good

Punithamohan

Stayed 1 night in Nov 2023

8/10 Good

Nehemiah, Mount Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2023

10/10 Excellent

Pllumb

Stayed 3 nights in Oct 2023

2/10 Terrible

Sukant

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience
Stayed 1 night in Aug 2023

4/10 Poor

jenna l

Travelled with group
This place is a low budget hotel. I paid over 200 euros per night and it had zero amenities. Zero. Even the wifi was so bad that my phone only worked when it was off. So only stay here if it is in the 100 euro range. Then you cant complain about getting nothing.
Stayed 2 nights in Jun 2023

2/10 Terrible

Benjamin Kofi

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good transport links
Hotel is close to the u-bahn and s-bahn, so easy to get into central Hamburg and is also on the line directly from the airport. Room was as expected from Ibis, shower water pressure was a bit low, and the bed was a bit on the firm side.
Stayed 1 night in Mar 2022

10/10 Excellent

Seldon Sandor William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to both over ground and under ground train links. Just 15 mins from Airport and City Centre. Staff friendly and spoke to us in English, our German is coming on but slowly. We will definitely return
Stayed 6 nights in Dec 2021

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location.
Excellent location and close to train station. Rooms were simple and had the right amount of amenities. Unlimited breakfast also available but did not go for the option as we wanted to explore the city. Only 10 minutes train ride with regular underground and overground trains!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Hui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
Worst experience ever, the hotel is so old and not clean, i can hear clearly the noise from the train in the room I stayed.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern facilities right next door to the train station.
Stayed 2 nights in Mar 2019

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

Petra

Great hotel for reasonable price!
The room was spacious, comfortable, modern. Quite wide range of food&drink selection for breakfast. S1 underground station was 3min walk, that takes you directly to the city center or the airport. Good restaurants nearby (try the steakhouse!) Highly recommended hotel!
Stayed 5 nights in Aug 2018

10/10 Excellent

MS C P

A good choice
I stay at this hotel when I come to Hamburg to visit my cousin: it is a working visit. The hotel is always very clean, the room is good, the bed is comfortable, the shower is great, the air-conditioning works. The location is so convenient. Perfect! The staff are very helpful and friendly. Thank you.
Stayed 4 nights in Aug 2018

8/10 Good

Musteata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Very friendly staff.
Stayed 1 night in Jul 2018
Response from Ibis Hamburg Alsterring on 20 Aug 2018
Dear Musteata, thank you for your stay and your review. Hope to see you again. kind regards

6/10 Okay

margaret, i reside in London.

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to shopping area and the station
The bed was uncomfortable mattress too thin. The room was clean but spoilt by the the carpet. I thought there was smears of black shoe polish but my friend pointed out if it is under the bed it is the design. Awful ! The double room was a bit squashed for 2 people. No facilities in the room. With such hot weather one should have assess to cold water. The bathroom was clean but insulation too noisy. The staff were good and helpful. It is was not budget hotel of the group hotels, but there is room for improvement.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ibis Hamburg Alsterring on 11 Apr 2018
Dear Guest, thank you for your visit and your review. kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water wasn’t running in the bathroom
Response from Ibis Hamburg Alsterring on 26 Mar 2018
Dear Guest, thank you for your visit and your review. We would like to appoligize for the missing hot water in the hotel, caused by a technical problem.

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel ok, but beds uncomfortable
Beds were very uncomfortable, all 3 guests had bad backs after their stay.
Stayed 4 nights in Mar 2018
Response from ibis hamburg Alsterring on 14 Mar 2018
Dear Mark, thanks for your stay and your reviews. We are sorry to hear that our boxspring beds were uncomfortable.... to soft/to hard? Many thanks for a short reply kind regards

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel was a great location as the Wandsbeker Chaussee stop on the S Bahn and the U bahn are one block away or about a 2-3 minute walk. They take about 10 minutes to get into the centre depending on your stop. We went over for the Christmas markets and needed a no thrills hotel as we would be spending hardly any time in the room. The hotel itself was good. The bedding was comfortable and we both got a good nights sleep. As other reviews have mentioned there is no noise despite the fact you are near a main road and a train station stop. The wi fi was very hit and miss; but we are old fashioned and just had a map and lots of Gluhwein to guide us (yes we did get lost). The breakfast was great and there was plenty of variety and the staff were all very helpful. Locally there are plenty of shops and I forgot my swimming costume as we wanted to visit the local olympic sized swimming pool (Alster-Schwimmhalle), so picked up one at the Decathlon store one block away. For snacks there is also an Aldi and a Netto food store one to two blocks away. Apart from those we didn't explore the local area a lot, but it did look lively in the evening and there is a university campus close to the hotel. Would we stay at this hotel again, yes we would; however I think on balance I personally would prefer to be a little closer to the centre.
Stayed 2 nights in Nov 2017
Response from Ibis Hamburg Alsterring on 11 Jan 2018
Thank you for staying with us. kind regards

10/10 Excellent

Vasile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, friendly staff
Stayed 2 nights in Aug 2017

8/10 Good

Thor Arild

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-located hotel close to shops/restaurants and S1/U1 for access to city centre and airport. Clean room and quiet even though it overlooked a busy road junction.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

The free wifi is a waste of time, good job I had 4G to use

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dan, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If Ibis had an "Ideal" brand...
A very pleasant two night stay, combined with amicable and helpful staff as well as a very modern feel. The appearance of the hotel is pristine and sleek, and any general consensus of confused tourists is quickly attended to by the staff, who are more than willing to assist in navigating the city. The nearby U and S Bahn stations offer convenient travel in and out of the city, and even though the lines back onto the hotel, the noise is strangely minimal. The only negative we could purposefully find is the lack of seating in the lobby, particularly on busier nights. Additional seating would also not go amiss and the wifi consistency was not ideal either. Other than this, a great hotel and ideal for anyone looking to stay nearby Hamburg without being plunged into the heart of the city.

8/10 Good

PHIL.E, BIRMINGHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IDEALLY CLOSE TO S-BAHN STATION.
CLOSE TO S-BAHN STATION WHOSE LINE GOES TO AIRPORT IN ONE DIRECTION AND CENTRE OF HAMBURG IN THE OTHER. WHAT MORE WOULD YOU WANT.......

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel
Nice hotel with friendly staff who spoke excellent English. Room was nice, if slightly quirky. Hotel is only metres from both the S-Bahn and U-Bahn

8/10 Good

Annika, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service
Had 2 nice nights. Helpfull staff, okay wifi, okay breakfast (nothing fantastic, but regular)

6/10 Okay

Brewster

Liked: Cleanliness, staff & service, property conditions & facilities
Just a place to stay a night
All of the boxes were ticked OK, but IBIS is a mid range no frills hotel. You're not there for a luxurious getaway, But it is a comfortable and clean room for the night. The kitchen stays open for late travellers and the breakfast was good.

8/10 Good

Harald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für Kurzreisen würde ich es wieder buchen. Gute Auswahl beim Frühstück.
Stayed 2 nights in Apr 2024

8/10 Good

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dicht bij metro station en supermarkt
Stayed 1 night in Apr 2024

6/10 Okay

Dimitrios

Travelled with family
Umgebung
Stayed 1 night in Mar 2024

8/10 Good

Jalina

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Paul

Stayed 1 night in Feb 2024

8/10 Good

Johannes

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities
Zentral und praktisch für eine Unterkunft in Stadtnähe
Stayed 1 night in Feb 2024

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Ambiente
Stayed 1 night in Feb 2024

8/10 Good

Rainer

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Das Zimmer war sauber und das Personal war sehr nett und hilfsbereit. Eine Einkaufsmeile war fast direkt um die Ecke. Wir fühlten uns gut aufgehoben
Stayed 1 night in Jan 2024

2/10 Terrible

Christel

Stayed 1 night in Jan 2024

10/10 Excellent

Micha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt für einen Städtetrip. Zimmer waren größer, als ich es von den Fotos erwartet hätte. Sehr sauber, viele Essens- und Einkaufsmöglichkeiten und direkt an U-Bahn/S-Bahn.
Stayed 3 nights in Dec 2023

2/10 Terrible

Monique

Due to sickness I was not able to check in. This was communicated with Expedia on 15/12/2023.
Stayed 1 night in Dec 2023

6/10 Okay

Ole

Liked: Cleanliness, property conditions & facilities
Kedelig oplevelse
Ikke så service mindet personale ved indtjekning - uvenlige og meget kedelig oplevelse ! El biler må ikke holde i deres parkeringshus - ingen info om dette på hjemmeside ! Jeg bor ikke her igen !
Stayed 1 night in Dec 2023

8/10 Good

Sarah Anna

Liked: Staff & service, property conditions & facilities
U/S Bahn und Bus in nur 5 Minuten zu Fuß erreichbar. Schnelle Anbindung zum Zentrum.
Stayed 3 nights in Dec 2023

8/10 Good

Stefan

Stayed 1 night in Nov 2023

6/10 Okay

Meinhard

Liked: Staff & service
Hätte sauberer auf dem Zimmer sein können
Stayed 1 night in Nov 2023