See all properties
Save

The Fontenay

5.0 star property
Luxury hotel connected to the convention centre in Eimsbuettel with 2 restaurants

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Fontenay

Photo gallery for The Fontenay

View from room
Terrace/patio
Premium bedding, free minibar items, in-room safe, desk
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine

Overview of The Fontenay

Reviews
9.6

Exceptional

Highlights
  • Staff & service is scored top 10% in Hamburg by travellers.
  • Cleanliness is scored top 10% in Hamburg by travellers.

Popular amenities

  • PoolPoolPool
  • Spa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
The price is HK$3,290
Price available on 2024/05/01

Explore the area

Map
Fontenay 10, Hamburg, 20354
  • Popular LocationHamburg City Hall4 min drive
  • Popular LocationMiniatur Wunderland6 min drive
  • Popular LocationElbe Philharmonic Hall6 min drive
  • AirportHamburg (HAM)21 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Executive Suite, 1 Bedroom, Balcony

Premium bedding, free minibar items, in-room safe, desk

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fontenay Deluxe

Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Premium bedding, free minibar items, in-room safe, desk

Park Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Premium bedding, free minibar items, in-room safe, desk

Panoramic Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 1023 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Suite

Premium bedding, free minibar items, in-room safe, desk

Fontenay Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 2110 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Alster Suite

Premium bedding, free minibar items, in-room safe, desk

Alster Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 1894 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Europa Suite

Premium bedding, free minibar items, in-room safe, desk

Europa Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Deluxe Alster

Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe Alster

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Senator Suite

Premium bedding, free minibar items, in-room safe, desk

Senator Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 915 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premium bedding, free minibar items, in-room safe, desk

Premier Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Classic

Premium bedding, free minibar items, in-room safe, desk

Fontenay Classic

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
  • 301 sq ft
  • Park view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Fontenay Premier Room

Premium bedding, free minibar items, in-room safe, desk

Fontenay Premier Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 463 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior
Fraser Suites Hamburg
Spa
Pet-friendly
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (532)
The price is HK$1,441
per night
1 May - 2 May
Fraser Suites Hamburg

About the area

Hamburg

Located in Eimsbuettel neighbourhood, The Fontenay is connected to a shopping centre. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's activities can be experienced at St. Pauli Piers and Hamburg Cruise Center. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed.
Visit our Hamburg travel guideOpens in a new window

What's nearby

  • Hamburg Messe and Congress - 3 min drive
  • Hamburg City Hall - 4 min drive
  • Reeperbahn - 5 min drive
  • Miniatur Wunderland - 6 min drive
  • Elbe Philharmonic Hall - 6 min drive

Getting around

  • Hamburg Dammtor Station - 10 min walk
  • Dammtor S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 23 min drive

Restaurants

  • Bodo's Bootssteg - 5 min walk
  • Bourbon Street Bar - 7 min walk
  • Piazza Romana - 8 min walk
  • Henriks Bar & Restaurant - 6 min walk
  • Parkview - 2 min walk

About this property

The Fontenay

Luxury hotel located in Eimsbuettel
Take advantage of a terrace, a coffee shop/cafe and a garden at The Fontenay. Indulge in a manicure/pedicure, a body treatment and a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and babysitting (surcharge)
  • Luggage storage, a lift and a front desk safe
Room features
All 130 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
More amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 35 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends: EUR 42 for adults and EUR 21 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Lakeside
  • Parkview
  • Atrium Lounge

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 42 for adults and from EUR 21 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

Frequently asked questions

Does The Fontenay have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at The Fontenay?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at The Fontenay on 1 May 2024 start from HK$3,290.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Fontenay pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much is parking at The Fontenay?

Valet parking is available for EUR 35 per day.

What time is check-in at The Fontenay?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Fontenay?

Checkout is at noon.

Does The Fontenay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 175 per vehicle applies.

Where is The Fontenay located?

Located in Eimsbuettel, this luxury hotel is within 1 mile (2 km) of Alster Lakes and Hamburg City Hall. Reeperbahn and Miniatur Wunderland are also within 3 miles (5 km). Dammtor S-Bahn is 11 minutes by foot and Stephansplatz U-Bahn is 14 minutes.

The Fontenay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 248 out of 286 reviews" "
Rating 8 - Good. 22 out of 286 reviews" "
Rating 6 - Okay. 8 out of 286 reviews" "
Rating 4 - Poor. 2 out of 286 reviews" "
Rating 2 - Terrible. 6 out of 286 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anemona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious property, high end technology, gorgeous grounds and perfect amenities. The stuff was friendly, professional and very courteous . Everything was perfection.
Stayed 5 nights in Apr 2024

8/10 Good

George, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property overall and this was our third stay in a year! The one issue that we found relates to the “family policy” of allowing screaming kids, even under 10 years old, in the spa area including the sauna and steam room, until closing at 10PM !! This policy definitely needs to change with a time limit for kids accessing the spa / pool area to maximum 20h in order to allow adults relaxing quiet time to enjoy!
Stayed 5 nights in Mar 2024

10/10 Excellent

Kiarash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Yaktiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was uniquely placed right by a very easy jogging, walking , and cycling route and near the water. The building itself is the most aesthetically pleasing design with beautiful windows everywhere. I really don’t know how to put it in words but it was the best hotel so far of the many 5 star hotels I have stayed at.
Stayed 1 night in Dec 2023

10/10 Excellent

Charbel

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

George, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay in six months! Excellent location. Modern Superb spa. Best hotel in Hamburg
Stayed 1 night in Sep 2023

2/10 Terrible

Ashley

Stayed 2 nights in Sep 2023

2/10 Terrible

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel in arguably the best residential area in Hamburg , right on the Alster lake. Fantastic choice at breakfast , hot dishes are prepared in the kitchen and delivered to your table piping hot which is not always the case with a buffet. Freshly made carrot and apple juice. Light switches in the room are very modern and not easy to operate Very expensive dining but fresh ingredients and value for money if you can afford it
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel on every level, one of the best we've stayed in.
Stayed 2 nights in Sep 2023

10/10 Excellent

LEIGH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel from bygone era
Reception was excellent, even escorting us to our room. The room was a good and included a balcony. We appreciated the welcome gifts, and the turndown evening service which seems from a bygone era! We are nitpicking but were frustrated eggs and bacon were hard unless specifically asked for different. Position on the lake was perfect.
Stayed 5 nights in Aug 2023