8/10 Good
Roger
Business traveller
17 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS:
The rooms are clean, tidy, and nice.
I liked that there was staff available 24/7 and that they dealt with problems immediately.
The room had issues with dying or missing light bulbs, and they immediately replaced them with new ones. Great!
The cleaning staff respected my privacy when I put the sign up, and they knocked and asked if anyone was inside when I forgot to put up the do not disturb sign. Great!
The breakfast is included, delicious, and is available from 7-something until 10:00 a.m.
All of the staff are friendly and are willing to help you (if they are able) if you speak to them with kindness and respect.
CONS:
The down sides are not really their fault. They are located by the QEW. So there is some noise from the QEW.
The rooms are only moderately sound-proof, so you won't hear most things if your neighbours are quiet and talk at a normal volume. If you have noisey neighbours or neighours who talk loudly or blast music, then you will definitely hear them. (I had noisy neighbours on the last night of my stay.)
There is (insofar as I could tell) no elevator. So if you have mobility issues, you'll need to make sure you book a room on the ground floor.
If you rely on local transit, please be aware that the bus system does not run in that area on weekends and on holidays. The nearest stop to running buses is quite a long walk away. (I also recommend visitors who are staying in Burlington and the GTA to invest in a PRESTO card. It'll save you money.)
Roger
Stayed 8 nights in Apr 2024