West Lake State Guest House is located in Xihu, a neighbourhood in Hangzhou, and is near theme parks and on a lake. Lingyin Temple and Broken Bridge are notable landmarks, and travellers looking to shop may want to visit Wushan Night Market and Hangzhou Tower Shopping Mall. Hangzhou Botanical Garden and Hangzhou Zoo are also worth visiting.
Located close to West Lake and Lingyin Temple, West Lake State Guest House provides a marina, a terrace and shopping on site. Treat yourself to aromatherapy, reflexology or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and garden views.
Pilates classes and yoga classes are offered at the gym; other things to do include boat tours and ecotours. Free in-room WiFi is available to all guests, along with a cafe and a garden.
You'll also find perks such as:
An indoor pool
Free self-parking and extended parking
Buffet breakfast (surcharge), an electric car charging station and express check-out
Concierge services, tour/ticket information and multilingual staff
Guest reviews give good marks for the breakfast, helpful staff and location
Room features
All 232 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
Bathrooms with shower/bath combinations and hairdryers
LCD TVs with satellite channels
Fridges, daily housekeeping and desks
Languages
Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free extended parking on site
Motorhome/coach/lorry parking (free) on site
Limited on-site parking
Electric car charging station on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: CNY 147 for adults and CNY 74 for children
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area
Things to do
Aerobics classes
Boat tours
Ecotours
Fitness centre
Full-service spa
Indoor pool
Pilates classes
Playground
Sauna
Shopping
Hot tub
Steam room
Yoga classes
Family friendly
Indoor pool
Laundry facilities
Playground
Fridge
Soundproofed rooms
Conveniences
ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business centre
Computer station
Conference centre
Meeting rooms
Outdoors
Garden
Marina on site
Picnic area
Terrace
Spa
5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Facials
Hydrotherapy
Massages
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 147 for adults and from CNY 74 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
West Lake State Guest House Hotel
State Guest House Hotel
West Lake State Guest House
West Lake State Hangzhou
West Lake State Guest House Hotel
West Lake State Guest House Hangzhou
West Lake State Guest House Hotel Hangzhou
Frequently asked questions
Does West Lake State Guest House have a pool?
Yes, this property has an indoor pool.
Is West Lake State Guest House pet-friendly?
No, pets are not allowed at this property.
How much is parking at West Lake State Guest House?
Self-parking and extended parking are free at this property.
What time is check-in at West Lake State Guest House?
Check-in is from 2:00 PM - noon.
What time is check-out at West Lake State Guest House?
Checkout is at noon.
Where is West Lake State Guest House located?
Located in Xihu, this luxury hotel is within 3 mi (5 km) of West Lake, Zhejiang University and Lingyin Temple. Broken Bridge and Wushan Night Market are also within 6 mi (10 km).
Can I cancel my reservation for free at West Lake State Guest House and receive a full refund?
Yes, West Lake State Guest House offers free cancellation on select room rates, because flexibility matters! Please refer to West Lake State Guest House cancellation policy on our site for more details about any exclusions or requirements.
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The hotel is located by the beautiful west lake, it is super clean and very quiet.
The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us.
Will definitely stay again next year, highly recommended.
It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.
This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!
I am very happy with my experience at the hotel. Mr. Guo helped us greatly by providing information of local interests, booking performance tickets, reserving taxis, etc. Highly recommended.
The hotel is located by the beautiful west lake and is quiet. However, it is not convenient to move around (one needs to call transportation for going to hotel's restaurant or going out, and this service is really slow. I had to call three times for each trip).