Very much appreciated the help and support from Mr. LEDUY THANH and other staffs
Rebecca
於 2020 年 1 月住了 2 晚
8/10 不錯
YuHua
2018 年 11 月 29 日
Delicious breakfast
YuHua
於 2018 年 11 月住了 2 晚
6/10 一般
Shih Chiang
2018 年 11 月 10 日
不滿:整潔度
臭
廁所有尿騷味
Shih Chiang
於 2018 年 11 月住了 1 晚
2/10 很差
真實旅客
2018 年 7 月 23 日
不滿:住宿狀況和客房舒適度
住在靠馬路的房間,隔音很差,外頭喇叭聲音樂聲都聽得到
真實旅客
於 2018 年 7 月住了 1 晚
8/10 不錯
HSIEH
2018 年 3 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整潔乾淨
房間乾淨,設備齊全,服務人員溝通良好
HSIEH
於 2018 年 3 月住了 1 晚
8/10 不錯
真實旅客
2017 年 12 月 26 日
讚好:整潔度和客房舒適度
不滿:住宿狀況
the massage/spa services on the 1st floor is horrible. That masseur lady didnt have professional training, my back was still hurt after 3 days.
真實旅客
於 2017 年 12 月住了 3 晚
10/10 優異
Hsinju
2017 年 12 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
經濟實惠
很棒的頂樓餐廳
Hsinju
於 2017 年 12 月住了 1 晚
8/10 不錯
KAI CHEN
2017 年 10 月 25 日
讚好:整潔度、職員與服務和住宿狀況
不錯的飯店
服務人員非常友善,對應飯店價格算是不錯
KAI CHEN
於 2017 年 10 月住了 1 晚
10/10 優異
Chris and Tracey
伴侶同遊
2025 年 7 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place! Staff are so friendly and helpful. Great location and beautiful rooms. I highly recommend this place.
Chris and Tracey
於 2025 年 6 月住了 3 晚
10/10 優異
Sarah
2025 年 4 月 27 日
讚好:整潔度、職員與服務和住宿狀況
Would stay again
Sarah
於 2025 年 4 月住了 3 晚
8/10 不錯
Pascal (Moorpark)
2025 年 4 月 26 日
讚好:整潔度、職員與服務和住宿狀況
Small authentic hanoi hotel. Has aged and need aome refreshing. Nice hotel near old town. Good 3 star hotel great views from rooftop restaurants where breakfast is.
Very happy with the free room upgrade and how convenient the location of this hotel was to everything. Staff were friendly and the manager, Sandy was very helpful throughout my stay. Will come back next time and definitely recommend!
Priscilla
10/10 優異
jeffrey (Nashua)
多人同遊
2024 年 8 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location of the hotel is great. A lot of food, shopping and sightseeing options close by. My room was very clean and quiet. The best part of the stay was the staff. They went out of their way multiple times to help me plan my trip to Sapa. I really can’t say enough about them. I would highly recommend staying here.
jeffrey
於 2024 年 8 月住了 3 晚
10/10 優異
Hoang
多人同遊
2024 年 6 月 26 日
讚好:整潔度、職員與服務和住宿狀況
Sandy and staff were attentive and helpful with our requests. We felt safe and welcome during our stay here. I would go back to this hotel.
Hoang
10/10 優異
Wee Lian
親子同遊
2024 年 6 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is probably my 5th time at Authentic Hotel and it's always a pleasure to stay here. The facilities do have to have another facelift though. Room 804's Cotto basin is cracked and would be good to have it replaced.
Other than that, Authentic is situated at the most convenient location at the Old Quarters, it is my default hotel of choice every time I visit Hanoi with my family.
Wee Lian
於 2024 年 6 月住了 7 晚
10/10 優異
Dennis J
2024 年 3 月 24 日
Dennis J
於 2024 年 3 月住了 1 晚
2/10 很差
ADNAN
2023 年 9 月 24 日
They did not honor my room reservation. They instead put me up in adjacent hotel that had lower rates on Expedia. They rejected a refund request for the difference in Rate that I initiated with Expedia. Just not fair.
ADNAN
於 2023 年 9 月住了 3 晚
10/10 優異
真實旅客
商務旅客
2023 年 5 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 5 月住了 3 晚
10/10 優異
Wee Lian
家人同遊, 親子同遊
2022 年 12 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Spent a wonderful Christmas weekend at the Authentic Hanoi from Saturday 24th to Monday 26th December 2022. This is actually my 3rd time at the hotel. I was here the first time 9 years ago and subsequently I housed my parents at the hotel when they came over to visit my in-laws. For this trip I splashed on the lake view suite, and I was not disappointed. My wife loves the double wash basins and the bathtub. The hot water is sufficient and comfortable. First impressions were good. The room is large clean and well equipped. The hotel service personnel deliver excellent service throughout! The Breakfast service serves adequate western and local fare at their rooftop restaurant. My wife is very pleased with the Pho Ga. The restaurant offers a great view around the Old Quarter and Ho Hoan Kiem area. My son also loves the lake view suite and hopes to return again to the same room. I highly recommend booking the lakeside suite for a spectacular view of the city. I will definitely book Authentic Hanoi hotel again when I return to Hanoi! The shower compartment's tap head should be changed to one with a better grip as when our hands are soapy, its very hard to grab the tap head. Also it appears the soap dish no longer installed and we had to place the shower gel bottles on the floor.