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Hanoi Emerald Waters Hotel & Spa

4.0 star property
Upscale spa hotel, walk to Hoan Kiem Lake

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hanoi Emerald Waters Hotel & Spa

Photo gallery for Hanoi Emerald Waters Hotel & Spa

Minibar, in-room safe, individually decorated, desk
Terrace/patio
Front of property
Lounge
Free toiletries, hair dryer, dressing gowns, towels

Overview of Hanoi Emerald Waters Hotel & Spa

Reviews
9.6

Exceptional

Highlights
  • Staff & service is scored top 10% in Hanoi by travellers.
  • Cleanliness is scored top 10% in Hanoi by travellers.

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
No. 47 Lo Su Street, Hoan Kiem District, Hanoi, 10000
  • Popular LocationHanoi Old Town Night Market8 min walk
  • Popular LocationHoan Kiem Lake9 min walk
  • Popular LocationHanoi Opera House11 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)38 min drive
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Room options

View all photos for Suite, Balcony

Balcony view

Suite, Balcony

Highlights

Balcony
Garden
Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Minibar, in-room safe, individually decorated, desk

Deluxe Family Room

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Memory foam bed
Premium bedding
  • 441 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Honeymoon Suite, City View

Minibar, in-room safe, individually decorated, desk

Honeymoon Suite, City View

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room

Minibar, in-room safe, individually decorated, desk

Junior Twin Room

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Heating
  • 301 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, City View

Minibar, in-room safe, individually decorated, desk

Family Room, City View

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Heating
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, desk

Deluxe Twin Room

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Spring-water bath
Bathrobes
  • 301 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Minibar, in-room safe, individually decorated, desk

Family Quadruple Room

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Heating
  • 645 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Double Room

Minibar, in-room safe, individually decorated, desk

Junior Double Room

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Heating
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, desk

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Heating
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the area

Hanoi

Hanoi Emerald Waters Hotel & Spa is located in Old Quarter, a neighbourhood in Hanoi, and is in the entertainment district and near the boardwalk. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk
  • Hanoi Old Town Night Market - 8 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Opera House - 11 min walk
  • Dong Xuan Market - 13 min walk

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • Namaste Hanoi - 1 min walk
  • Bánh Mì Bà Dần - 1 min walk
  • Bánh Xèo Zòn - Lò Sũ - 1 min walk
  • Cafe Lâm - 1 min walk
  • Hải sản tươi sống Xá - Sửu - 3 min walk

About this property

Hanoi Emerald Waters Hotel & Spa

Luxury upscale hotel near Hoan Kiem Lake
Near Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Hanoi Emerald Waters Hotel & Spa provides a library, dry cleaning/laundry services and a fireplace in reception. Treat yourself to a facial, a sports massage or hydrotherapy at EF Massage & Spa, the on-site spa. The on-site international cuisine restaurant, Salmon Run, offers breakfast, lunch, dinner and happy hour. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-in, a 24-hour front desk and a lift
  • Massage treatment rooms, luggage storage and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 50 individually decorated rooms include comforts, such as 24-hour room service and fireplaces, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Cots/infant beds, electric kettles and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 230000 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Salmon Run

Things to do

  • Bike rentals
  • Full-service spa

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cots/infant beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for VND 10.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 230000 per person
  • Airport shuttle fee: VND 432000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 432000 (one-way), (up to 12 years old)
  • Crib (infant bed) fee: VND 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Emerald Waters Hotel
Hanoi Emerald Waters
Hanoi Emerald Waters Hotel
Hanoi Emerald Waters & Hanoi
Hanoi Emerald Waters Hotel & Spa Hotel
Hanoi Emerald Waters Hotel & Spa Hanoi
Hanoi Emerald Waters Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Emerald Waters Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Emerald Waters Hotel & Spa?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Hanoi Emerald Waters Hotel & Spa on 6 May 2024 start from HK$812.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Emerald Waters Hotel & Spa?

Hanoi Emerald Waters Hotel & Spa doesn't offer parking.

What time is check-in at Hanoi Emerald Waters Hotel & Spa?

Check-in begins at 2:00 PM.

What time is check-out at Hanoi Emerald Waters Hotel & Spa?

Checkout is at noon.

Does Hanoi Emerald Waters Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 432000 per vehicle applies.

Where is Hanoi Emerald Waters Hotel & Spa located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 24 minutes by foot.

Hanoi Emerald Waters Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 691 out of 891 reviews" "
Rating 8 - Good. 179 out of 891 reviews" "
Rating 6 - Okay. 17 out of 891 reviews" "
Rating 4 - Poor. 3 out of 891 reviews" "
Rating 2 - Terrible. 1 out of 891 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeris Ling Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff so professional and welcoming. everything was clear. breakfast spread is good. area very convenient to walk. room is clean as well
Stayed 2 nights in Feb 2024

10/10 Excellent

DY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel & good manager
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
would recommend
the junior twin room is spacious and comfy and quiet at the back of the hotel. the family room has a balcony and comfy king bed but bathroom much much smaller than junior twin room, feel cramped. plus quite noisy by the elevator luckily has a sound proofed door which helps a little. rooms need new wallpapers and paint. drains in shower drain extremely slow. hot water supply is sufficient. enough choices for breakfast. walking distance to the famous lake and surrounding attractions. all staffs work very hard and efficient, very helpful, pleasant and caring. Zoe and Kim offered better price for our extended stay and airport transfer. Zoe assisted us to reserve dinning table. thank you for your hospitality and we enjoyed so much of our stay. would like to come back.
Stayed 1 night in Nov 2023

10/10 Excellent

jenny

Stayed 1 night in Nov 2023

10/10 Excellent

SURINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to help you. The hotel was walking distance to all the major attractions. The breakfast was great as well as the in house tour operator which I booked all my tours with.
Stayed 7 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable staff.
Stayed 5 nights in Oct 2023

10/10 Excellent

Yow Teck

Stayed 1 night in Oct 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Lovely hotel and amazing staff.
Stayed 4 nights in Aug 2023

10/10 Excellent

Chai HOoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very friendly and made us feel warm and welcome. They are very happy to provide travel shopping and food advice. The breakfast is rich in variety and great value for money.
Stayed 3 nights in Jun 2023