河內湖濱高級酒店是否寵物友善住宿？

是，此住宿允許旅客攜帶寵物入住。此住宿有收取費用。

河內湖濱高級酒店的泊車位收費多少？

此住宿有提供自助泊車服務，費用為每日 VND200000。此住宿提供有限泊車位。

河內湖濱高級酒店的登記入住時間是？

登記入住開始時間：14:00；登記入住結束時間：0:00。此住宿有提供提前入住服務，並酌量收費 (視乎客房供應情況而定)。延遲入住服務限時提供。

河內湖濱高級酒店的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，並酌量收費。

河內湖濱高級酒店是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務 (按要求提供)。接駁交通收費為每輛車 VND423000。

河內湖濱高級酒店位於哪裡？

此SPA酒店位於老城區，距離升龍水上木偶戲院和烏龜廟僅幾步之遙。步行 10 分鐘亦可到達還劍湖和河內聖約瑟夫大教堂。距離河內龍邊火車站只有 14 分鐘路程，河內火車站則只有 20 分鐘。

河內湖濱高級酒店河內區

8/10 不錯

TS (Hong Kong)

伴侶同遊

2020 年 3 月 14 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The location is very good and there are many choices of the delicious breakfast.

於 2020 年 3 月住了 2 晚

8/10 不錯

Lee (Taiwan)

伴侶同遊

2020 年 2 月 23 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

還好訂了有陽台的房間、不然房間真的太窄了很不習慣、早餐有menu可以免費點、現做的很不錯、第一晚感覺沒換床單、後2晚倒是整理的不錯、有小費還是有差⋯😂

於 2020 年 2 月住了 3 晚

8/10 不錯

SAU YING

2019 年 9 月 23 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2019 年 9 月住了 1 晚

10/10 優異

Michael

家人同遊

2025 年 2 月 17 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Love this place Bryan the customer service manager was excellent really went out of his way to make sure that me and my family were comfortable. I also left my backpack in the lobby while I was checking out. He brought it to the airport and delivered it to me. Thank you, Bryan.

於 2025 年 2 月住了 3 晚

6/10 一般

Masatake (Himi)

2024 年 9 月 17 日

於 2024 年 9 月住了 1 晚

8/10 不錯

Denis

2024 年 8 月 26 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2024 年 8 月住了 2 晚

2/10 很差

Joe (Issaquah)

家人同遊

2024 年 7 月 13 日

不滿：整潔度、職員與服務和住宿狀況

BEWARE do not book this hotel. 1 there are many other hotels nearby with better quality, better rooms and better service for 1/2 the price. no hand towels, no amenities in bathroom. 2 scams. the pics of rooms are not accurate to reality. when we arrived our “quad room” was simply a normal room with 4 single beds crammed together even though the reservation had 3 adults and 1 15yr old child. the pics depicted 2 separate rooms each with 2 queen or 2 double beds spread out. we had to purchase a second room because they couldn’t accommodate our original reservation 3 noise and room quality is terrible. we stayed on the 3rd and 5th floor and chickens, animals noises could be heard from outside. windows did NOT have blinds or curtains so light would awake us very early in the morning. beds were extremely firm like sleeping on bamboo and not a cushioned mattress 4 THERE IS NO POOL. Expedia listed a pool for this hotel which was a primary reason we booked this particular stay. 5 receptionist lie and cheat, will quote currency exchange rates then provide a lower rate when actually exchanging money. so we got less money back then we agreed. 6 no roof top cafe as listed in ad, no restaurant, no cafe or coffee or food anywhere to purchase in the hotel. there are nearby restaurants. in short if you want a 1 star motel stay or hostel stay at very expensive prices. i would NOT recommend this hotel to anyone! BEWARE do not stay here!

於 2024 年 7 月住了 4 晚

2/10 很差

Khang

2024 年 3 月 29 日

於 2024 年 3 月住了 1 晚

8/10 不錯

Terje

2024 年 3 月 26 日

讚好：整潔度和客房舒適度

於 2024 年 3 月住了 2 晚

8/10 不錯

Christian

2023 年 12 月 3 日

讚好：整潔度、職員與服務和住宿狀況

於 2023 年 11 月住了 3 晚

2/10 很差

Hau

2023 年 12 月 2 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

於 2023 年 11 月住了 1 晚

10/10 優異

真實旅客

商務旅客

2021 年 5 月 31 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Location was perfect for staying in the old quarter. Lake and night market so close.The staff went above and beyond to make our stay comfortable. Soo booked us an amazing day trip. Can’t wait to stay here again later in the year. Highly recommend! Thank you to all the staff that made our stay so memorable

於 2021 年 5 月住了 1 晚

10/10 優異

真實旅客

2020 年 3 月 18 日

於 2020 年 3 月住了 4 晚

10/10 優異

Caroline

2020 年 2 月 20 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great place to stay in old quarter

Centrally located hotel to see all the sights of Hanoi in the old quarter. Friendly welcoming staff on arrival - greeted with fruit and a drink. Tasty Breakfast . Helpful receptionist pointing out places of interest. Chose to stay in deluxe room with view of lake.

於 2020 年 2 月住了 1 晚

10/10 優異

真實旅客

家人同遊, 商務旅客

2020 年 2 月 13 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Definitely will came back to this hotel if I back to Hanoi. Everything was perfect. Staff really humble and have a good english, they will explain to you about good restaurant. Thank you to everything.

於 2020 年 1 月住了 1 晚

10/10 優異

Thao

2020 年 1 月 27 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2020 年 1 月住了 3 晚

10/10 優異

真實旅客

商務旅客

2019 年 12 月 25 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The room is so cleaned and look like antique. Most of all, breakfast is better than we expect. They provided fruits and main dished also. Location is so near with all the place you want to be. Staffs are so proactively helping guests

於 2019 年 11 月住了 1 晚

10/10 優異

Denise

2019 年 12 月 7 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2019 年 12 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊

2019 年 12 月 2 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff here are so caring and friendly. They offered us a room upgrade to facilitate our heavy luggages and different exclusive services during our visit in Hanoi. Highly recommend!

於 2019 年 11 月住了 1 晚

10/10 優異

Teo

家人同遊

2019 年 11 月 22 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Keep it up

Room decor very nice and romantic. I’ll visit again for my next trip

於 2019 年 11 月住了 1 晚

10/10 優異

KimSeokhyung (s.korea)

商務旅客

2019 年 11 月 17 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

한국인들 의견이 많이없어서 걱정했는데, 위치 완전깡패고 직원들 너무 친절하네요. 금액대비 가성비 매우좋았습니다. 티비화질이 부족하고, 채널가이드는 없어서 아쉬웠지만, 여행이라 머 티비 크게안보니 문제없었습니다. To. employee of this hotel. thank you for your service. i came back here in s.korea. i was happy to stay there. if i have a chance what i go to vietnam again, i will go and stay. thank you all.

於 2019 年 11 月住了 2 晚

10/10 優異

Luthfi Raditya

2019 年 10 月 25 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Excellent stay (“,)

It’s my first time in Hanoi and the hotel was exactly the place I need - 1 min walk to Hoan Kiem Lake, helpful hotel personnel, beautiful room and lovely combination of Vietnamese with Western breakfast. I’d recommend this place to everyone as it’s a hidden jewel in the area, would gladly stay here again next time when I am in Hanoi.

於 2019 年 10 月住了 4 晚

10/10 優異

Robert

2019 年 9 月 16 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Excellent

Perfect location. Great room and service

於 2019 年 9 月住了 1 晚

6/10 一般

真實旅客

2019 年 8 月 27 日

讚好：職員與服務、設施服務和住宿狀況

於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

2019 年 8 月 16 日

讚好：整潔度、職員與服務和住宿狀況

不滿：設施服務

새벽에 공항에 도착을해서 호텔측에서 픽업을 하기로 했었는데 시간이 맞지않고 운전기사의 연락처도 모르고 해서 그냥 30분을 기다려야만했다 그래서 너무 화가나 다른 택시를 타는 불상사가 일어났다. 호텔측에선 두시간 기다렷다고 하는데.. 무튼 시간이 맞지않게 와서 너무 화가났었습니다 하지만 호텔측에서 체크아웃 시간도 늘려주고 아침에도 잘 케어 해주셔서 아주 편안하게 있다 왔다. 그일만 없었으면 아주 좋았을 것이다

於 2019 年 8 月住了 1 晚

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河內湖濱高級酒店

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