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Meritel Hanoi

4.5 star property
Luxury spa hotel, walk to St. Joseph's Cathedral of Hanoi
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Meritel Hanoi

Photo gallery for Meritel Hanoi

Building design
Swim-up bar
View from room
Restaurant
Private spa tub

Overview of Meritel Hanoi

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000
  • Popular LocationMaxx Cafe1 min walk
  • Popular LocationHanoi Railway Station10 min walk
  • Popular LocationHanoi Long Bien Station19 min walk
  • Popular LocationHanoi Gia Lam Station18 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Family Connecting Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 592 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Old Quarter Suite

View from room

Old Quarter Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

View from room

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

View from property

Executive Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Meritel Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Superior Double or Twin Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Grand Terrace

View from room

Grand Terrace

Highlights

Outdoor play area
Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Rooftop terrace
L’HÔTEL du LAC Hanoi
Breakfast included
Spa
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (576)
L’HÔTEL du LAC Hanoi

About the area

Hanoi

Located in Hanoi, Meritel Hanoi is in the city centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • St. Joseph's Cathedral of Hanoi - 8 min walk
  • Hanoi Old Town Night Market - 10 min walk
  • Hoan Kiem Lake - 12 min walk
  • Dong Xuan Market - 14 min walk
  • Hanoi Opera House - 2 min drive

Getting around

  • Hanoi Railway Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • G66 Coffee - 3 min walk
  • The Hanoi Social Club - 2 min walk
  • Cafe Lê La - 2 min walk
  • Nước Mía Khổng Lồ - 3 min walk
  • Phở Bò Đường Tàu - 3 min walk

About this property

Meritel Hanoi

Luxury hotel near Hoan Kiem Lake
Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Meritel Hanoi provides a swim-up bar, a poolside bar and a free food/drink shopping service. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in Ayurvedic treatments, a sports massage or a detox wrap. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers, pool umbrellas and a lifeguard on site
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • A gift shop, tour/ticket information and outdoor furniture
  • A lift, a front desk safe and coffee/tea in reception
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 64 individually furnished rooms include comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Frette Italian sheets, memory foam beds and free cots/infant beds
  • Bathrooms with hydromassage showers and designer toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Off-site parking within 164 ft (VND 250000 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:00 AM: VND 230000 for adults and VND 115000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Lifeguards on-site
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking spaces

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Thalassotherapy
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 140
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 800000.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately VND 230000 for adults and from VND 115000 for children
  • Airport shuttle fee: VND 496000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
No pets and no service animals are allowed at this property

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi have a pool?

Yes, this property has an outdoor pool.

Is Meritel Hanoi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Meritel Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Meritel Hanoi?

Checkout is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Meritel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 496000 per vehicle applies.

Where is Meritel Hanoi located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 15 minutes. Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 19 minutes.

Meritel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 142 out of 181 reviews" "
Rating 8 - Good. 27 out of 181 reviews" "
Rating 6 - Okay. 6 out of 181 reviews" "
Rating 4 - Poor. 4 out of 181 reviews" "
Rating 2 - Terrible. 2 out of 181 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property is wonderful! Harry at the rooftop bar was a standout. Unfortunately the room we had was tight for 3 people, and I also found it curious that you didn’t need a key card to go up to your floor, so really anyone could go to your floor.
Stayed 7 nights in Apr 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time returning to this hotel during my trip. It did not disappoint the second time and was again excellent. The staff go above and beyond. Special thanks to Mike on the front desk for helping me to make sure I was on my onward transfer!

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right in the middle of the old quarter. Staff are super helpful. Would recommend room at the back of the hotel as it was quiet and there was an outside window. Overall a great hotel to stay in to explore the old quarter.

10/10 Excellent

Darcy-Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property in a great location. Minutes from Train street and approx 10 minutes to beer corner. The staff were fantastic and attentive. Breakfast was great, the pool was beautiful and the spa was lovely! Would absolutely stay again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and always willing to help
Stayed 3 nights in Mar 2024

10/10 Excellent

Meredith

Excellent breakfast, nice staff and comfortable rooms. Gym and pool are nice too.
Stayed 3 nights in Mar 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Brent, Redwood City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the suite on the 8th floor. Beautiful room and patio.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and all around friendly staff. Just take note that the outdoor pool is not heated in the winter and the water is cold.
Stayed 12 nights in Feb 2024

10/10 Excellent

Chaiwon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024