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Pan Pacific Hanoi簡介

Photo gallery

Featured image
Indoor pool
Terrace/patio
Private Kitchen
In-room safe, desk, blackout curtains, soundproofing

Pan Pacific Hanoi

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • 泳池
  • 免費 Wi-Fi
  • 包泊車
  • 空氣調節
  • SPA
  • 餐廳

Cleaning and safety practices

  • 消毒清潔
  • 零接觸入住
  • 旅客入住前後客房空置 24 小時

鄰近熱點

    人氣熱點Tran Quoc Pagoda5 分鐘步程
    人氣熱點Quan Thanh Temple11 分鐘步程
    人氣熱點Hang Dau Water Tower19 分鐘步程
    機場Hanoi (HAN-Noi Bai Intl.)20 分鐘車程

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有關此地區的資料

Hanoi

Located in Hanoi's Ba Dinh neighbourhood, Pan Pacific Hanoi is in the city centre and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Travelling with kids? Consider Train Street, or check out an event or a game at My Dinh National Stadium.
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Map
Popular Location

附近景點

  • Tran Quoc Pagoda - 5 分鐘步程
  • Quan Thanh Temple - 11 分鐘步程
  • Cua Bac Church - 17 分鐘步程
  • Presidential Palace - 19 分鐘步程
  • Hang Dau Water Tower - 19 分鐘步程

交通資料

  • Hanoi Long Bien Station - 2 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 20 min drive

餐廳

  • Where to eat
  • Pacifica – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Ming – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Song Hong Bar – Lobby lounge offering international cuisine. Serves lunch and light fare daily.
  • Summit Lounge – Rooftop bar offering international cuisine. Open daily.

住宿資訊

Pan Pacific Hanoi

Family-friendly Hanoi hotel in Ba Dinh, near Ho Chi Minh Mausoleum
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a coffee shop/café. All 273 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Pan Pacific Hanoi offers 273 forms of accommodation with a safe and free newspapers. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

住宿設施服務

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 20 for adults and USD 10 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Vietnamese

Business services

  • Conference centre (13143 square feet of space)
  • Meeting rooms 6

Outdoors

  • BBQ grill(s)
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

客房設施服務

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

政策

入住

Check-in time starts at 2 PM
Late check-in subject to availability

退房

Check-out before noon
Express check-out

特別入住指示

Front desk staff will greet guests on arrival

進門方法

Staffed front desk

寵物

No pets or service animals allowed

小童與加床

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night.

此住宿接受以下付款方式

重要資訊

可選額外服務/設施

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 75 per vehicle (one way)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

其他詳情

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

住宿又稱為

Sofitel Plaza Hanoi Hotel
Pan Pacific Hanoi Hotel
Hanoi Sofitel
Sofitel Hanoi
Accor Plaza Hanoi
Sofitel Plaza Hanoi Hotel Hanoi
Pan Pacific Hanoi Hotel
Pan Pacific Hanoi Hanoi
Pan Pacific Hanoi Hotel Hanoi

常見問題

4.4
Excellent
Rating 5 - Excellent. 426 out of 790 reviews
5 - Excellent 54%
Rating 4 - Good. 276 out of 790 reviews
4 - Good 35%
Rating 3 - Okay. 59 out of 790 reviews
3 - Okay 7%
Rating 2 - Poor. 20 out of 790 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 790 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 1 night in Sep 2020

4/5 Good

Liked: Room comfort
No flavour
Nice hotel, but nothing exceptional. Hotel was empty (coronavirus) but no upgrade. Business lounge is poor, some customer are welcome at 17H some other have to wait up to 17H30. Regarding room and service everything is ok, but do not expect a nice commercial attention
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel and got a room with a view overlooking the West lake.
Stayed 3 nights in Feb 2020