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Reviews of Mercure Harbin Songbei

3.5 out of 5
Mercure Harbin Songbei
No. 999 Keji Second Street Song Bei, Harbin, Heilongjiang

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely place to stay .All the staff were helpful and kind .Also I found they were helpful to myself and I am disabled.
Stayed 3 nights in Jan 2020
Response from Liula on 17 Feb 2020
Thank you very much for your presence and recognition.We look forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building. Convenient to shopping mall. Small convenience store downstairs.
Stayed 3 nights in Dec 2019
Response from Liula on 17 Feb 2020
Thank you for coming, we can not only shopping around, there are many interesting places, next time to introduce to you!

6/10 Okay

KF

Liked: Cleanliness, staff & service, room comfort
早餐差，客房可接受
自助早餐不丰富，味道差，大部熱菜都冷的，有待提高。
Stayed 1 night in Feb 2019
Response from 小美 on 3 Mar 2019
小美非常感谢亲亲的细心评论，酒店的进步离不开您的大力支持，酒店非常重视您的意见，会努力改善并提高质量，给您带来的不便小美很难过。小美也期待您下一次的入住，可以看到我们的改变！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Xiao mei on 2 Apr 2019
Thank you for your good comments. Welcome to check in Mercure Harbin Songbei again.

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019
Response from Candy on 21 Feb 2019
Thank you very much for choosing Mercure Harbin Songbei Hotel.Every time you check in,you support and trust the hotel.We look forward to seeing you again. Best Regards.