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"Breakfast menu was really good and fulfilling. I was expecting Western diet options and found what I really wanted. Oats, bread, nuts, good coffee, etc."

"This is my second stay at this hotel and I continue to recommend it. It is within walking distance to several subway stations, so no matter where you are going, it is just a short walk from the hotel. And, the more I explore the immediate area around the hotel, the more I discover great restaurants and stores. We ate at the hotel restaurant for breakfast nearly every day. It has something for everyone. The room was clean and comfortable. If I had one thing to complain about, it is with the clothes dryers in the hotel laundromat. The washer took 30 minutes, but the dryers took 90 and some clothes were still damp, but because others were waiting, we settled with that."

"Location was really good for us first timers in Japan. Shinjuku is a city that never sleeps. I'm glad that we can't hear the noise from the outside from the 14th floor but the ventilation is horrendous. They have centralized air-conditioning which I never really felt during our stay. Not a single cold air on my skin, so had to go to bed sometimes covered in sweat because of the heat. Sometimes, it's cooler when you step outside the room, I even joked about maybe just sleeping on the hallway to get some good sleep. Other than that, everything else is actually okay. The rooms are tiny so packing up everything you bought will be a struggle but you'll work your way around it."

"The room maintained a reasonable level of cleanliness, though we were caught off guard by the mandatory housekeeping service every three days. We prefer our personal items remain undisturbed during our stay. The hotel operates with minimal staff presence, relying entirely on self-service kiosks for check-in and check-out procedures. Unfortunately, we won't be returning due to an apparent plumbing issue that caused an unpleasant odor in the bathroom. Additionally, the thermostat proved ineffective at maintaining a comfortable temperature—the room consistently felt too warm during the evening hours. The location is also quite inconvenient, situated far from most tourist attractions and requiring over 30 minutes of subway travel each way."

"Old hotel "

"Hotel was amazing the location is pretty challenging for a family "

"The check in process was easy and great location. Rooms clean and towels changed daily"

"Clean, just needs an air purifier to rooms."

"Great hotel and convenient location in Shinjuku. We were able to take advantage of the nearby train stations to get to other parts of Tokyo like Shibuya, Akihabara, etc. We had a smaller room that had a bunk bed style for our family of 3. It was definitely a tight squeeze but we made it work."