"Was SO looking forward to staying at Ruby's Inn because of the deep history. However, here were our issues:
1) No wash cloths. We were already ready to shower when we discovered there were no washcloths. Had to shower using a bath towel.
2) The shower controls would not allow the water to stay at the temperature selected. It went from cold to HOT without ever touching the controls. Made for a very quick HOT & COLD shower.
3) Woke to beautiful snow outside and a non-working coffee pot. Our room was so far away from the office that we had to get dressed, put our coats on, and drive to the office at 5:30 am to get coffee. NOT HAPPY! The good news is, they did offer us a 20% discount for all the problems.
4) Cable TV went out.
5) The room had a weird, strong smell when we arrived. Not sure if it was because it’s old or if it was cleaning supplies making the smell.
On a GOOD note, the yogurt in the restaurant for breakfast was great!!"