预订哈切丘比酒店宾馆住宿限时优惠

“Checked in around 3pm, but didn't get into the room until after dinner. The room and amenities were good. After unpacking, I pulled the chair out from under the desk and noticed something had been dragged out by the chair. It turned out to be animal feces! I contacted the front desk and was told that none of the housekeeping staff was on duty, but that he (the front desk manager) would come up to sweep up the mess. After sweeping up the feces, he left me with a container of antiseptic wipes to……

“Very convenient to Southern Union Community College and several places to eat.”

“The person that checked me seemed impatient with any questions I had. After going to my room, there was no roll away as I had requested and told would be available for me. When I went back to the front desk to ask where it was, she told me my room wouldn't accommodate a roll away. She didn't seem to care that I had been promised one, and offered no solution. The bathroom shower & floor had hair left from previous people. The parking wasn't the most convenient, down a hill and a bit far.”

“Outside is clean and well lit. Room REEKED of mildew. Overpowering mildew smell. Not super clean.”

“Stopped for the night during a road trip. The room was clean, the mini fridge worked, air worked. The granite in the bathroom and shower made it feel nicer. I wish they paid more attention to complimentary toiletries because I didnt get a soap :( breakfast was awful. The staff was very helpful though! Id definitely go back without the intention to eat breakfast!”

“Well, not a great stay. We were given a room on the first floor & as one of us walked into “reserved room” -a gentlemen was coming out of the bathroom having just showered. Embarrassing for us and him! We returned to front desk to inform them of their error. The clerk apologized and blamed the error on the computer system. Our new room was fine, on the 3rd floor, but the common hallway was very hot-Air conditioning wasn’t working. It was 90, plus degrees outside & felt like that in the common……

“It was a perfect stay.”

“The property is beautiful and clean. Its location is super convenient. Staff were friendly and welcoming.”

“Modern, clean, friendly.”

“Good location, easy check-in.”

“Room was clean, nice. Staff was friendly”

“The front desk staff was very helpful and compassionate to my needs with my mom that made a big difference”

“Nothing”

“New building”

“Todo bien en la limpieza No pude desayunar porque habrian tarde y yo tenía que salir temprano”

“I was sick during the night of my stay and left small stain on the bed sheet. I told the desk manager that as I was checking out and he said I would be charged a $50 fee to my card! Outrageous”