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"We absolutely loved our stay here at this beautiful historic converted home. From our arrival through to our departure and everything in between we received nothing short of the most amazing warm Cuban hospitality offered in Old Havana . Richard and his team bent over backwards to make our stay comfortable and memorable at Hostal Balcones. Mariana the manager is an absolute angel who made sure each day for us was easily planned organising bookings and transport along the way. The rest of the beautiful Balcones staff also made us so very much at home that we almost felt like family. It’s a thoughtfully restored historical home that has been filled with eclectic collections of antiques and curiosities and you really feel you are stepping back in time with so much to admire and enjoy. With a very generous breakfast included daily cooked by the lovely Louisandra the chef, to laughs and salsa dancing with our room maid Jordania followed by our vote of the best Mojito in Havana in a tea pot made by Mariana the mixologist manager our stay couldn’t have been more perfect. Do yourself a favour and get a taste of Cuban life in the centre of old Havana by booking your stay at this gem."

"Mosquitoes "

"This wasn't a hotel, this felt like home. The staff are amazing. Jorge treated me well. Adrian was the night shift, he and I chatted all night. Vanessa was there during the day. The food is incredible. My room was cleaned every day. They arranged for me to sight see and take tours. My phone was stolen at the beach in Varadero (2 hours away). Vanessa offered to have me use her phone to call my family. She organized a taxi for me to get a phone and SIM card while I was there. The next day was my birthday and I was a little sad because I lost my phone. They made cake and sang for me on my birthday. They made sure I felt at home. The place was quite. The first floor is the lobby and eating area. The 4th floor is the roof top where you have breath-taking views. The hotel is in walking distance of Malecon. I was walking there at 10PM and at 5AM. I felt completely safe! Sit and talk with the staff about the background and culture. It's a free experience and you will learn a lot! I am planning to return to Cuba and will stay here again. This was an amazing experience because of the hotel staff. "

"Great place to stay. Simple and comfortable. Right near the heart of Old Havana, just about an 8-minute walk to Plaza Vieja. And the proprietor was so very helpful and friendly about advice on the city and making arrangements for cabs and tours and other needs of a traveler. Wonderful breakfast was included, many fruits, coffee, eggs, good bread. Room was simple and nice, with a very effective air-conditioner and shower, which helped quite a bit in dealing with the city's heat. Thanks to Juno for all the help. Great bargain and very nice place to stay."

"The staff and the rooms were amaizing"

"This is absolutely a perfect place to stay if you are visiting Havana! It is beautiful, comfortable and every single staff member is a delight!! The decorations in the property are so unique, everywhere you turn there is something interesting to look at. The staff members are so helpful, even when there was a language barrier, we worked through it together and laughed. Breakfast was delicious and reasonably priced and the restaurant across the street we feel in love with and dined there several times. I could not recommend La Villa Teresa enough if you are looking to adventure in Havana."

"Great place to stay while in Havana. The hotel is a short walk from main sights and the staff are very friendly"

"We had a great stay at the Voya Hotel. Beautifully restored building with lovely room and facilities. Small pool and outside bar area. Very friendly and helpful staff. Breakfast and lunch were very good."

"The service is very good, they help you with everything you need to be able to do it, the room is very comfortable and pleasant. Breakfast is varied and we always have coffee in the morning."