Haven hotels from HK$269

"The room was spacious and clean. "

"The property overall was nice and very convenient to the airport. The price was great. The towels could use updating. They were very small and very dingy. One towel had a stain on it."

"We were in town for a funeral and had an early morning. The young men in the next room were very drunk and loud, yelling, TV blaring etc. Starting at 10:00 when the noise started, I contacted the front desk to report it multiple times. The front desk clerk at first called them to ask them to be quieter, eventually going personally to ask them to be quiet. Finally, at 1:00 I called again to insist something substantive be done. The employee suggested we pack up and move rooms in the middle of the night. I said they should be the removed as they were the problem. They eventually were moved after their coach was called to assist in removing them. It took multiple complaints and over 3 hours to get to that point. The next morning, the manager on duty told me he was told things were "satisfactorily handled"...I asked if there was any consideration about paying $200 for a room and having that horrible experience and was told by the manager that because we booked through Expedia, he wouldn't be able to discount the room any. If we'd booked through the hotel, he would've given us a whopping $20, what a joke. The manager clearly was proud of his "solution". It was a very weak resolution to an extremely unpleasant experience. "

"All of our needs were met. We had no pets."

"Great overall!"

"The room had bed bugs and there was mold found in the bathroom. All of us had bed big bites. The room was presented clean upon arrival. Pool water heater was broken. Breakfast was very stale and limited. I couldn’t eat anything there. Mirrors, bathtub, and other furniture in poor condition and need updated. Hotel is in a good location. Staff were very kind."

"It has a molded smell and the noise from the metal bed frames people snoring. And breakfast very bad"

"We needed shuttle service to and from the airport and it was by far the best experience we've ever had with shuttle service. Will definitely stay again. Room was very clean and nice as well"

"Room was clean with very minimal smell (I'm bad about smells). Breakfast could have been a bit better - food was lukewarm (eggs, sausage) Maybe have waffles instead of the pancakes? The pancake machine was not cooperating. Staff was AMAZING! We were not arriving until wayyyyy after the 3:00 check-in as we were driving from Texas. I called and the girl was super sweet. I called an hour out and she was just as sweet. When we arrived, her shift was just about over and she was letting the guy know as we walked in. He was very nice as well. "