Perth Hay Street Mall Hotels

"Clean room. Convenient location "

"The room stayed cool from the aircon how ever the room had multiple stains on the walls the one desk provided was covered in stains and scratched up all over the room was not a nice as avd"

"Great service, clean room and close to Elizabeth Quay "

"Lovely room, our TV wasn’t working but the staff came up very quickly to repair it while we went out to a concert. "

"Lovely staff great spa great prices and brilliant bar with fabulous singers "

"The room was clean, new and well equipped. Front desk took a bit to answer their phone, called multiple times until they picked it. I guess because they are a smaller establishment and not they many staff. "

"Clean room and average facilities but staff was not that helpful in breakfast place. "

"For what you’re paying I don’t believe you are getting any special 5 star experience. The staff at reception are not particularly friendly, especially when you call them from your room. That’s if you are able to get through to them, the phone is perpetually engaged. I had a tray table that was not collected for more than 24 hours which is not acceptable. The in-room dining options are very limited. Over all, I would say your front office staff needs better training on how to speak to guests. Or they pick and choose which guests to speak nicely to. "

"Beautiful, spotless with great view all around. "