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"Very professional, very polite and very friendly."

"I would like to commend Front Desk Information Kobayashi for helping me find my missing phone. She spent so much time persevering so that I can have my phone back. She also called for a cab for me so I can immediately get to the taxi office. I admire Ms. Kobayashi so much. Thank you from the bottom of my heart. "

"Yes"

"I loved that it was situated in a metro station, very convenient and that it was surrounded by shops and restaurants."

"Excellent service, clean room and walkable distance to Cup Noodle museum, red brick warehouse and minatomirai."

"Staff was extremely helpful and friendly"

"The hotel, staff, amenities, bar, food and the area was amazing. No complaints, and I’d absolutely recommend this place to anyone visiting Tokyo. Shoutout to the kind staff and the amenities of this hotel. Top Notch. "

"Clean room, bathroom, outside hallway, lobby, elevators. Staff very attentive and professional. No complaints. "

"Conveniently located. Close to many bars, restaurants, and cafes. There are several restaurants/pubs in the same building. From Yokohama station you can walk through malls and newly built pathways, which are all covered so you don’t get wet in a rainy day. "