Search Town Houses in Hayama

"All of the hotel staff are very attentive and professional. Without their help, I could have missed takeout sushi dinner during the stay, and we might have nothing to enjoy that night, so they are my lifesaver! Arigatougozaimashita."

"Location of the hotel is fantastic - close to shoppings and restaurants. Staff are very helpful especially the Mr. Yoon at the concierge desk. His assistant with restaurant reservations and check out were greatly appreciated.."

"Amazing views and property. Would stay here again and recommend this location for anyone staying nearby."

"Staff"

"Housekeeping is performed daily, and the hotel premises are kept very clean. The staff members are also kind and polite. However, there was one issue that the staff seemed unable to grasp: they consistently failed to place the top sheet on the bed. I requested this several times during my stay, but each time the bed was made, the top sheet was missing; even when I spoke to the front desk, they did not seem to understand the request. Overall, it was a satisfying hotel stay."

"I did not have breakfast or used the Spa. "

"Lots of shops and restaurants nearby, though it was a very busy area. Close to the subway."

"Burna ubicación, justo enfrente de varias estaciones de tren y metro. Vista increíble de la rueda de la fortuna (cargo extra) y el puerto. Las habitación estaba muy pequeña, tenia un olor extraño. Amenidades bien, y con sistema de imanes para indicar si se requiere limpieza o no. Usamos el TAQBIN y recibieron nuestras maletas un día antes, todo bien hasta ahí. Check in eficiente, con terminales. Desafortunadamente el check out fue un caos, el staff estaba corriendo y el servicio fue terrible. Algunas de nuestras maletas seguían en storage, ya qué en la habitación no había espacio, la persona que me atendió, entre la diferencia de idioma y su estrés por la larga línea, no se detuvo a ayudarme y seguía mandándome al 7Eleven ya qué solo vio mi recibo de TAQBIN. Me tuve que volver a formar, esperar, hablar con otra persona (inglés un poco mejor), qué le pregunto a la chica anterior, que seguía mandándonos a otro lado. Al final tuve que actuar firme y pedirle que revisara sus storage locations, obviamente las maletas estaban ahí y al final pudimos recogerlas. Recomendación: usar google translate o cualquier app de este tipo. Y esperar o seguir preguntado."

"as a british traveler, it was a challenge to face the language barrier however the staff at slash did a great job at fulfilling any requests. great rooms, great service, amazing breakfast!! if anyone i know plans a japan trip, i will recommend this hotel"