Warrens Hazel Dell Lake Hotels

"Great value clean good beds nice stay"

"Great staff, clean rooms, clean pool area and all facilities."

"I checked in just before 8:00 PM during a 33-hour road trip with the goal of getting a full night of rest. At approximately 3:00 AM, I was awakened by a rat in my room. It was eating my dog’s food and stuffing the food inside my shoes next to the bed. This was a serious sanitation and safety issue, not a minor inconvenience. I was moved to another room, but I was unable to sleep afterward due to concern about additional rodents. The room was also very cold upon arrival, and the overall cleanliness was concerning. The sheets and towels were visibly stained, which added to the discomfort and lack of confidence in the property’s standards. I requested a refund. Property management did not respond to my calls or email. Corporate Guest Relations offered points toward a future stay, which I declined. They have since closed the case without issuing a refund. What is most disappointing is how poorly this situation was handled. Finding a rat in a guest room is unacceptable, and the lack of accountability and meaningful resolution makes it worse. Travelers should be aware of this experience when considering a stay here."

"The room and bathroom could use some updating (bathtub in particular). However, everything was clean. Breakfast is basically carbs...not much else. You get what you pay for. It is fine for one quick night. I wouldn't stay there an extended time. It isn't a place to use as a 'vacation' - just a one or two night stay, as a place to sleep."

"The stay was perfect for our weekend getaway! It had updated kitchen amenities, the hot tub was clean and ready for use and had a wide variety of board games. Would definitely come back again! "

"Room was in excellent condition. Freshly remodeled. Halls were a work in progress, smelled dirty and lots of stains, but they are under construction. "

"The room was very clean. Staff were all very very nice and helpful. Bathroom was pretty small. Location is excellent. All in all we had a nice stay! "

"Spacious, clean and having a TV in each room was a nice surprise. Our grandchildren loved their loft, but in the advertisement it says bedroom, which would tell you that the room is enclosed. This is important with the amount of light and sound keeping them awake when trying to get them to sleep. However, it was a very nice memory, and maybe we'll return to see it the summer. It looked like a great view!"

"Hosts were very welcoming and accommodating. We would have appreciated if the water and ice dispensers on the refrigerators were working. "