波恩海尔街附近酒店

"櫃檯服務人員態度非常客氣有禮。"

"This accommodation may not suit every type of traveler. Starting with the positives: Firstly, the room’s amenities were quite good, the room was clean and tidy upon arrival. Secondly, the guesthouse is located close to Bonn’s city center. However, there were a few challenges: First, upon arrival, there was no staff to greet us, so we were unsure how to enter. Thankfully, another guest helped us enter the building and our room. Second, we had to park quite a distance away and carry our luggage several hundred meters to the guesthouse. Third, the building has no elevator. One of our rooms was on the fourth floor, and carrying two 25kg suitcases up the narrow staircase was quite difficult. For this reason, it may not be ideal for elderly guests. Fourth, during our two-night stay, no room cleaning was provided. When we inquired, we were told it was due to a "green future" policy, and cleaning would incur an extra charge. We felt this was somewhat unexpected, as we believe cleanliness and sustainability need not conflict. (Note: Cleaning is only offered for stays of 7+ nights.) Fifth, although breakfast was included, it wasn’t served on-site. Two external restaurants provided the service, and one was closed on Sundays. We found this inconvenient, especially when walking several hundred meters in heavy rain for breakfast. Throughout our stay, we didn’t encounter any staff members, which wasn’t ideal. If a phone loses power or malfunctions, entry becomes impossible."