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"There is absolutely NO airflow in the rooms. They are designed to keep you warm, not cool. The still air was about 77F and unfortunately I am one of those travelers who needs either cool OR moving air (ie a fan blowing) otherwise I get very nauseous at night. I ended up getting sick and am still paying the price 3 days later as my vocal cords have not yet healed (no I was not drunk, this is a thing for some people when the body can’t expel heat). It is a great place for you if you do not mind still air, because the rest of the experience was exactly what we paid for."

"Great location in walking distance of lots of shops, restaurants and attractions, nice rooms, the breakfast was very good, plenty of choice"

"Quaint hotel in Zermatt. No elevator"

"On our trip to Europe which included eight different countries, this was by far the BEST hotel we stayed in! While the parking was less than desirable, Daniel at the reception was kind and helpful in recommending public parking near the hotel for us. The room was amazing, the breakfast which was included, was the best we had in Europe and the location was very convenient to the old town and the train station. We would highly recommend this hotel to anyone traveling to Switzerland."

"Clean"

"Location is fine , close to cafes and museums.Breakfast is straightforward, but room is crowded."

"Very easy check in, everything could be done straight from my phone. Our room had a beautiful view of the mountains, it was very quiet apart from being woken up by the church bells at 5 am but this is expected in many Swiss towns and villages."

"The staff at the front desk were terribly Friendly- MS REBECCA, KUSEY (hope I got it right) and the very lovely GM of the hotel. She offered my husband the local beer which was a very kind gesture. We were surprised at the respectfulness, friendliness and everything that you can ask from a front desk staff. The hotel is very clean and the breakfast buffet was delicious. My husband enjoyed the bacon."

"The hotel was absolutely amazing. Brand new very clean and amazing facilities including sauna and gym. The views from the roof tarrace are incredible. Amazing parking space "