Stadion Gesundbrunnen Heilbad Heiligenstadt - 10 min walk
Andrea's Schlemmereck - 5 min drive
Mango Saigon - 15 min walk
Central Café - 4 min drive
About this property
Hotel Am Vitalpark
Additional perks include:
Self-parking (surcharge), an electric car charging station and an outdoor pool
Massage treatment rooms, meeting rooms and a lift
Laundry services, smoke-free property and a TV in reception
Guest reviews speak well of the helpful staff
Extra amenities include:
Hypo-allergenic bedding, sofa beds and rollaway/extra beds (surcharge)
Bathrooms with showers and free toiletries
Flat-screen TVs with premium channels
Balconies or patios, free infant beds and electric kettles
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Electric car charging station on site
Wheelchair-accessible parking available
Food and drink
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Restaurants on site
Theodor Storm
Leineaue
Things to do
4 indoor pools
2 spa tubs
Access to nearby outdoor pool
Fitness classes
Bicycle tour information
Billiards/pool table
Children's pool
Fitness center
Golfing
Hiking/biking trails
Lifeguards on site
Mountain biking
Outdoor pool
Pilates classes
Playground
Sauna
Segway rentals/tours
Spa services
Steam room
Family friendly
4 indoor pools
Access to nearby outdoor pool
Children's pool
Free cribs/infant beds
Lazy river
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli
Sofa bed
Soundproofed rooms
Waterslide
Conveniences
Lift
Front-desk safe
Library
Newspapers in reception
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Business services
Business centre
Computer station
Outdoors
Garden
Lifeguards on site
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sunloungers
Pool umbrellas
Terrace
Spa
Aromatherapy
Body treatments
Couples treatment room(s)
Hydrotherapy
Massage - deep-tissue
Massage/treatment rooms
Reflexology
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Comprehensive food waste policy
Double-glazed windows
Fireplace in reception
Games
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Dressing gowns
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
TV channels
Flat-screen TV
Premium channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Outdoor space
Balcony or patio
More
Connecting rooms available
Desk
Energy-saving switches
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Soundproofing
Policies
Check-in
Contactless check-in and check-out are available
Check-out
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Best Western Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Am Vitalpark Heilbad Heiligenstadt
Best Western Am Vitalpark
Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
Best Western Hotel Am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt
Hotel Am Vitalpark Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
+ Very big room with a lot of windows
+ two mini fridges
+ very very nice swimming pool
+ good organized services
+ very friendly staff
- they can some times wash carpets and sofa, they were dirty
- food in hotel was very expensive and there was no dining option around
Very well appointed rooms in a useful location for work, Covid measures were reassuring.
Thomas
Stayed 1 night in Aug 2020
6/10 Okay
Verified traveller
Business traveller
23 Feb 2020
Liked: Room comfort
Disliked: Staff & service
Large hotel with thermal bad of low quality
The hotel staff is not so friendly. Cleanness could be improved. They charged 8 Euros for using the bath robe. The thermal bad facility is large, but the water temperature is relatively cool. In the evening of our stay, something went wrong so the water Sprudels did not work. The staff said they would fix them, but it was not turned back on. The next morning, they were operating, but came out very infrequently. I would not recommend to use the thermal bad here.