Heilongjiang Spa Hotel

"Absolutely 5 stars"

"Hotel staff was very helpful in organising our activities. We needed to purchase additional suitcases and they even guided us through an online purchase which was in Mandarin. Breakfast selection was brilliant. Perfect location."

"Very helpful staff, great accommodation, location was close to metro station but a bit far from shops and restaurants"

"Neighboring shopping centres are highlights. Easily find restaurants with many options "

"Highly recommend"

"1.Aircon not working properly 2.staff not helpful and friendly 3.paid room rate with free breakfast 3 people,but hotel asked to pay additional 1 breakfast even we only have 3 adults to have the breakfast. 4.hotel staff called to refund the breakfast money after we check out the hotel but asked we go down to the hotel to collect the money. "

"1. This hotel is "far away" from downtown Harbin. 2. Don't trust the map. When it gets traffic jam, you will need 1 and half hours to get to the airport. 3. I share with others in that the biggest complaint is a lack of the staff's profesisonalism and tardiness. Checkin takes 15 minutes. Checkout takes 20 minutes. 4. Once checked in, the locker was locked. You need a staff (which took another 15 minutes) to open it for you. 5. Some leftover food from the previous night was served in the...

"Good service, easy check-in, staff welcoming and happy to speak English. Room was big and clean with a great view, with everything, even USB charging cord. Great location near many good restaurants and a shopping mall. Bus to Harbin airport and local metro are both walkable, but not short walks, some local buses right there though. "