SureStay Hotel by Best Western Helen Downtown

Hotel in Helen with free breakfast and 24-hour front desk

Choose dates to view prices

Where to?

Dates

October 2025

24

November 2025

Desk, laptop workspace, iron/ironing board, free WiFi

SureStay Hotel by Best Western Helen Downtown offers a welcoming stay in the mountains. Enjoy a free continental breakfast, indoor pool, 24-hour front desk, and convenient parking. Guests appreciate the lobby's complimentary coffee and tea service.

Excellent

Popular amenities

24/7 front desk
Air conditioning
Free WiFi

HK$817 total

includes taxes & fees

4 Nov - 5 Nov

Room options

Check availability for these dates

Tonight

Oct 24 - Oct 25

Tomorrow

Oct 25 - Oct 26

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Wonderful

Highlights

Air conditioning

Connecting rooms available

Fridge

Flat-screen TV

Hydromassage showerhead

Private bathroom

Shower/bath combination

Hairdryer

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Excellent

Highlights

Air conditioning

Connecting rooms available

Fridge

Flat-screen TV

Hydromassage showerhead

Private bathroom

Shower/bath combination

Hairdryer

Sleeps 4
2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

Wonderful

Highlights

Air conditioning

Connecting rooms available

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Jetted bath

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

Very good

Highlights

Air conditioning

Connecting rooms available

Fridge

TV

Hydromassage showerhead

Private bathroom

Shower/bath combination

Hairdryer

Sleeps 4
2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

Exceptional

Highlights

Fireplace

Air conditioning

Connecting rooms available

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Exceptional

Highlights

Air conditioning

Connecting rooms available

Fridge

TV

Hydromassage showerhead

Private bathroom

Shower/bath combination

Hairdryer

Sleeps 2
1 King Bed

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About the area

8396 S Main St, Helen, GA, 30545

What's nearby

Helen Festhalle - 2 min walk - 0.2 km
Helen Arts & Heritage Center - 5 min walk - 0.4 km
Charlemagne's Kingdom - 7 min walk - 0.7 km
Alpine Helen/White County Convention and Visitors Bureau - 9 min walk - 0.8 km
Helen Tubing & Helen Water Park - 17 min walk - 1.4 km

Getting around

Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
‪Helen Festhalle - ‬5 min walk
‪Cowboys & Angels - ‬6 min walk
‪The Troll Tavern - ‬4 min walk
‪Wendy's - ‬3 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Hotel in the mountains

SureStay Hotel by Best Western Helen Downtown provides amenities, such as free continental breakfast and a corner/local shop. Stay connected with free in-room WiFi.

You'll also enjoy the following perks during your stay:

An indoor pool
Free self-parking
A banquet hall, coffee/tea in reception and a 24-hour front desk
A TV in reception
Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping

Room features

All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.

Other conveniences in all rooms include:

Bathrooms with hydromassage showers and shower/bath combinations
32-inch TVs with cable channels
Fridges, microwaves and coffee/tea makers

Similar properties

1 bedroom, desk, blackout curtains, iron/ironing board

Pool
Breakfast included
Parking included
Free WiFi

HK$790 total

includes taxes & fees

2 Nov - 3 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free continental breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas

Things to do

Heated pool
Indoor pool
TV in common areas

Family friendly

Grocery/convenience store
In-room microwave
In-room refrigerator
Indoor pool

Conveniences

24-hour front desk
Grocery/convenience store
Shared microwave
Shared refrigerator

Guest services

Housekeeping (on request)

Outdoors

In the mountains

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
No lift
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible van parking

More

2 buildings
2 floors
Banquet hall
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

More

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Helen Ga Motel

Super 8 Helen Ga

SureStay Hotel Best Western Helen Downtown

SureStay Best Western Helen Downtown

Super 8 Helen Ga Hotel Helen

Helen Super 8 Hotel

Surestay By Best Helen Helen

SureStay Hotel by Best Western Helen Downtown Hotel

SureStay Hotel by Best Western Helen Downtown Helen

SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Does SureStay Hotel by Best Western Helen Downtown have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

As of 24 Oct 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on 4 Nov 2025 start from HK$677.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Helen Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Helen Downtown?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at SureStay Hotel by Best Western Helen Downtown?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Helen Downtown located?

Situated in the mountains, this hotel is within a 10-minute walk of Helen Festhalle, Helen Arts & Heritage Center and Chattahoochee River. Unicoi Hill Park and Charlemagne's Kingdom are also within 10 minutes.

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SureStay Hotel by Best Western Helen Downtown Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

alianny

11 Oct 2025

Liked: Cleanliness, amenities

The room was clean staff was very friendly live the location we could just go walking everywhere.

Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

5 Oct 2025

Rooms newly renovated, very clean and staff friendly. Location was perfect. Will stay there again.

Stayed 2 nights in Oct 2025

8/10 Good

Margeaux

26 Sept 2025

Liked: Cleanliness, staff & service

Good hotel for a quick stay in Helen, not too noisy and close enough to walk everywhere.

Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy

9 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and very clean

Stayed 1 night in Sep 2025

10/10 Excellent

MARIA

23 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property is close to everything. Rooms are very clean and beds are comfortable.

Stayed 3 nights in Sep 2025

8/10 Good

Guido

6 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enough parking. Very convenient to Shops and Restaurants. Staff very nice and helpful.

Stayed 1 night in Oct 2025

8/10 Good

Rick

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and accommodating

Stayed 2 nights in Sep 2025

10/10 Excellent

James

13 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Repeat customer and will continue!

Stayed 1 night in Oct 2025

10/10 Excellent

Kim

13 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean. Very convenient location.

Stayed 2 nights in Oct 2025

10/10 Excellent

Marlisa

17 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the location. Within walking distance to restaurants, the river, attractions. Staff were very friendly and helpful. Would definitely return again.

Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

22 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like that the property was close enough to walk to everything but it was just outside of the middle of town so it was much quieter at night. Our room was beautiful and the staff was friendly and helpful

Stayed 3 nights in Sep 2025

10/10 Excellent

Cindy

10 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpful staff (especially Ireland and Bailey), newly updated rooms, very comfortable pillow top beds. Walkable to the center of town.

Stayed 2 nights in Sep 2025

10/10 Excellent

Sherrie L

13 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best place yo stay , and the staff was best

Stayed 3 nights in Jul 2025

10/10 Excellent

Ali

5 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room, very friendly staff, Good breakfast

Stayed 1 night in Jul 2025

10/10 Excellent

Debra

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient to downtown of Helen

Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

22 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We absolutely loved our stay, the jetted tub and walk in shower in our room were absolutely amazing!

Stayed 1 night in Jul 2025

10/10 Excellent

Bridgette

16 Jul 2025

Liked: Cleanliness, staff & service

Great location

Stayed 2 nights in Jun 2025

10/10 Excellent

Caryn

21 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great easy stay! Will stay there agin

Stayed 2 nights in Jul 2025

10/10 Excellent

VICENTE

20 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice cozy place for the price, pool is nice and kids like it

Stayed 1 night in Jul 2025

10/10 Excellent

Irene

3 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Keep up the great job you all are doing!!

Stayed 3 nights in Sep 2025

10/10 Excellent

Jesus

25 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Is clean and the staff is very nice

Stayed 1 night in Jul 2025

8/10 Good

Melissoy

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The people were very nice, a little outdated, but overall clean and the sleeping environment adequate. I would very much stay here again.

Stayed 1 night in Aug 2025

10/10 Excellent

Lucinda

10 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great atmosphere 👌

Stayed 1 night in Aug 2025

8/10 Good

Ruby

21 Aug 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service, amenities

Ireland was a great help with suggestions on dining and shopping ideas

Stayed 1 night in Aug 2025

8/10 Good

Veronica Elizabeth

3 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is perfect right in the heart of downtown Helen, which made everything easy to access. The service was warm and professional, and our room was spotless. Parking and all the additional amenities were exactly as described in the hotel’s listing, which made the stay even more convenient. Overall, I truly appreciated the hospitality and would definitely recommend this hotel to anyone visiting Helen.