"We booked 4 nights here at the end of a busy 2-week Japan trip, to relax in a resort-like hotel and use as a base to explore Okinawa, A very positive stay.
The pool was a highlight and the main reason we booked the place. The water was warm and the space relaxing. Despite lots of kids, the lifeguard did a great job of keeping things calm, and there were plenty of loungers as well as comfortable outdoor couches. (The pool was unfortunately closed our first day and part of the next due to the approaching typhoon and then a pH check, which was understandable given the circumstances, although we were a little disappointed but what can you do.)
The lounge is really nice and comfortable and an easy place to relax, although drinks were a little more expensive than expected (around ¥1,300 for a draft beer), which is probably to be expected at a resort. The 7-Eleven inside the hotel is genius. We were able to grab cheaper beer, snacks and other essentials there, which was especially appreciated by the end of a 2-week trip when we were getting a little budget-conscious.
We were upgraded when we arrived through our Hotels.com VIP status - a very nice surprise. The room was huge, and the shower/bath combo were by far the best of our whole trip.
A small thing worth knowing: despite the name “Harborview” and some of the photography, there isn't really a harbor or water view from the hotel. It feels fairly surrounded by other buildings.
Staff were friendly & kind and we had a great stay!"