You advertised this as a 3/4 star hotel. It is not an hotel, you said it had 24 hour reception it did not, it had 24 hour WhatsApp. You said it had a restaurant it did not. You said there was a spa there was not. They were all individual businesses and nothing to do with the apartments. We thought we had booked an hotel, it was an apartment block, in a run down area and transport was awful, it was noisy and dusty. There was no where to sit outside the apartment. Our bins were left over flowing and we had no replacement towels in four days. We booked this for two weeks but fortunately we had to change our flights because two weeks in this place would have been a nightmare. The restaurant next door was nice but three times the price of eating in the city. The people in the shop joined to the apartments were unfriendly and were annoyed when our taxi dropped us in front of their shop and we had to go through it to get to the reception. The manager had sent a code to our phones while we flying so never received them until after we arrived at the apartment block. There was no one in reception all the time we stayed here. This apartment block is okay for a one or two night stop over but not for a holiday. We have booked through Expedia many time and this has been our worse experience ever. Needless to say we won’t be using Expedia again.
