Lansing Herrmann House Hotels

"Room was good, staff was nice and respectful."

"I have requested a refund still have not received it we did not stay the night there was a horrible smell of pot coming from the hotel the roof above the entrance was covered in broken materials plastic pieces what looked to be like somebody shove something out of a window the ice maker didn't work it was terrible I have requested a refund from Expedia I still have not heard anything so far I am very very displeased in both the app and the condition of the property"

"Yes, all was clean and professional staff."

"The pool wasnt up and running which was TERRIBLE because that one the only request by our large group of 12 people! "

"Was under construction and terrible. Not sure why it pops up for a place with breakfast included when you have to pay for everything. Parking lot is atrocious. Just all bad"

"We just returned from staying at this hotel and we loved it. The hotel is very modern and chic and very clean. The hotel was very crowded but oddly enough, we never heard a peep when in our room. I will say there was only one desk clerk and we had to wait about 10 minutes just to check in. There seemed to be a large group with a kid's basketball team that were all checking in around the same time. It would have helped to have had another clerk though. All in all, I would highly recommend this Hyatt. Be prepared to pay $14 to park in their lot though. There were spots right outside the door in their lot but we were told there was no overnight parking there even though we recognized some of the same vehicles wjen we checked out from thr night before parked there. That is my only complaint. "

"The room was very clean and comfortable can’t wait to book again "

"the place was amazing staff was good but there was a creep that was right across the hall from us police did up end coming and taking him out. he was leaving notes to us and at out door on one knee ?!??! and leaving notes about 9ape and safe words. and then his explanation was that the age of consent is 16… i’m 22 but i was very uncomfortable and had an anxiety and asthma attack that night."

"Heater did not work. It was reset and it quit working in the middle of night."