预订赫伦岛酒店宾馆住宿限时优惠

“Good”

“The room was fantastic! I greatly appreciate the lights around the beds and the makeup mirror!”

“good”

“The 2-bed room is next to a busy road. Very noisy! But the bed is good”

“Wonderful service ”

“Check in was smooth. David was helpful. Thin dinner menu, but Sunday breakfast was generous. The pool was clean. Parking was easy and the area was quiet. The halls had new carpet. The bed was comfy. That said, the room was stuffy and I could not get the window open. It appeared the fan on the wall unit wasn’t working. Also the curtain would not close fully.”

“All good ”

“I appreciated their patience with me while booking and housekeeping was very efficient ”

“Staff was incredible. The room was tired and the beds lumpy. The location was excellent. Breakfast was good. ”

“Very old and dated hotel/motel. Bed had little support, old bouncy mattress that sunk in the middle. The toilet seat was very old and looked like it was painted to make it look clean but it was scratched and worn and dirty looking. How much does a new toilet seat cost? Carpets stained and dirty. No elevator. Very dissatisfied. ”

“Toilet Paper Roll Bracket was not attached to the Bathroom Wall. Queen Bed was Terribly Soft and Very Difficult to get rest on. Refrigerator footing was off center and rocked when opened. Smoke Alarm next to Bathroom Door Blinked every ~ 10 Seconds or so 24/7 which made it difficult to sleep if you were facing it. Smoke Alarm above Queen Bed went Off in and around 12:00 A.M. Midnight when Heat was On warming Room up.”

“No complaints!”

“The first room provided had a smoke smell. We had to take all are luggage back to the first floor front desk. We changed rooms. There is a swimming pool but in the Winter, we enjoy the spa but they didnt provide it. My son was cold so he wanted to take a bath but the water stopper was broken. Staff tried to fix it but she said tomorrow at 7 am people could come to fix it or we could change rooms again. We do not appreciate the service but we did not want to change rooms again. Staff service and……

“👍”

“It was 11 o'clock in the evening, and someone on the 4th floor was constantly making loud noises and stomping on the floor, I live in 3 floor, I try to sleep, but it is hard because it is loud. I called the service desk twice, but the problem was not solved well. The most basic thing a good hotel should provide customers with a good rest. I have stayed here at least five times and was very disappointed this time.”