"Room was filthy, strong smell of urine in the toilet, thick dust everywhere, shower was dirty and mouldy. Bedding stunk of old sweat. Poor quality mattress and pillows had the worst sleep. Room was freezing small heated provided that was a fire risk. Had the most annoying locks on the room door which would start sounding loud alarms. Felt really understaffed. "
"Excellent service, really nice, well equipped rooms.
Food in the restaurant was very nice.
Hotel arranged taxi for me and welcomed me on a late business trip.
Lady on reception was extremely helpful and friendly. "
"The reception staff were incredibly welcoming and professional. After being served a welcome drink, we were shown our beautiful bedroom.
What an amazing hotel, we will be back!"