Melbourne Highlands Shopping Centre Hotels

"Staff were friendly. However, the building turned the ac off for the entire hotel following complaints from a few guests of being cold one day due to the weather. When asked about this, they said they can't turn on ac in select rooms, and instead gave us a fan for our room. Additionally housekeeping only came the first day of our 5 day stay. "

"I’ve stayed here a few times and it ticks all the "

"The hotel was very pleasant. Check-in was smooth and the room was clean and spacious. However, upon check-in, the television was on with the Langham introduction addressing me as Mr. despite my booking being for a female guest. This was an unacceptable oversight. I lodged a complaint after the second night and the issue was rectified. Apart from the hotel, the pool was underwhelming and was also very crowded. The highlight was the room and the attractive entrance decorated for Easter."

"Breakfast banquet was lovely. Plenty of variety. Fresh and pleasant surrounds. Staff were helpful and informative. Bathroom products excellent. A welcome card and treat was in our room as we were celebrating a very special occasion. "

"Good spot and breakfasts "

"Please ensure that you go to the correct Ibis. We were directed around the side of the airport to the Ibis Budget. We spent an hour negotiating our trolley with cases back around to the other side of the airport to the Ibis Styles.... Once there, the staff were great, excellent room. Had a first class meal the following evening. Checkout excellent. "

"Clean room lovely meals just beware and ensure you get a receipt when requesting breakfast as this is the second time in a week I was quoted one price only to be charged a lot more on my card"

"All over happy with the service "

"This was my first time visiting Australia and I had a great stay in Melbourne. We hosted a big brand trip with influencers at the hotel and the staff were incredibly attentive, looking after both me and our influencers throughout the stay. Whenever we needed anything, they were quick to accommodate and always very friendly and helpful. The hotel itself is really nice, not too big, and located in a great area with lots of places to eat nearby. I felt very well looked after and would definitely recommend staying here. I would happily stay again."