“Wonderful, quaint family owned hotel. Everything you need with the kindest staff. We checked in late night- be sure to mention it to the staff and they helped us with so many details in our short stay.
Our only hesitation was a concern that after reading some reviews the hotel might be further from the main downtown area in Zermatt- psssh, perfect location just a short walk (and thats from a suburbanite american) from everything. Plus, gorgeous views right from our room. The pictures are……
“I stayed here for 2 nights. The hotel is in a great location and the staff is very friendly. Although the hotel does not have an elevator, but the room is very comfortable and has terrace with beautiful mountain views. So if I have the chance to come back, I will definitely choose this hotel.”
“Friendly staff.
I can see the Matterhorn directly from the balcony of my room. The accommodation is quiet and comfortable. Location is good, only 10 minutes away from the station. ”
“Totally worthy of money! The view on the room is fantastic! The dinner and the breakfast is more than what we have expected!
Would like to come back again!”
“The hotel was great for its value. The room was very cozy and functional although being small. It was super clean as well and the bathroom was very nice and modern. Amazing view of the Matterhorn from the balcony. Good breakfast and friendly staff. No AC but it wasn’t a problem at all, I asked for a fan when I checked in in the afternoon, but in general it’s ok with the window open. Happy that there’s an elevator too.”
“ Beautiful hotel with amazing staff. They’re very helpful and give good recommendations for things to do in the area. The room we had was incredible and the bed was very comfortable. Will definitely be back.”
"The hotel design was beautiful and overall was clean. Staff were friendly, polite, and efficient, they have a 5 star service. However, when I turned on the shower, 3 insects dropped from the shower head and completely shocked me. It was disgusting as they were dead. I wondered if the hotel staff forgot to close the balcony door and let in the insects. It gave me a good scare when they dropped. I wish the hotel could do a better job next time given that every other detail of this hotel was perfect. Also, one moth flew into my room during night and it disturbed my sleep. Given that there were no air conditioning, we had to open the balcony door for air, I wish the hotel could install window screening to prevent insects flying inside the room. "
"The hotel was great for its value. The room was very cozy and functional although being small. It was super clean as well and the bathroom was very nice and modern. Amazing view of the Matterhorn from the balcony. Good breakfast and friendly staff. No AC but it wasn’t a problem at all, I asked for a fan when I checked in in the afternoon, but in general it’s ok with the window open. Happy that there’s an elevator too."