6/10 Okay
Valerie W.
14 Jun 2024
Liked: Cleanliness
Communication Challenge
The house was a good fit for us with 5 adults and 1 baby and the location was convenient to restaurants etc. As an older house (that we knew was in process of being updated one room at a time), it was decorated appropriately.
Our biggest challenge was communication with the property owner. One bed was not made up and there were not enough towels when we arrived. Owner said she would take care of this but then we heard nothing more until the middle of the second day. By then we had purchased towels and toilet paper and asked to be reimbursed but when the owner finally responded they told us they would not reimburse us and to get out of their property immediately because we had been so difficult.
We called VRBO and were assured that we did not have to leave and they would follow up with us after successfully contacting the owner.
We did enjoy the rest of our stay as a family.
There are some things a future renter might want to know - listed below.
- the smallest bedroom does not have AC nor a window that opens
- the half bath has just a toilet and mirror but no sink
- only one 3-prong electric plug in livingroom, all others throughout are 2-pronged
Items we expected but did NOT find included:
sufficient toilet paper
sufficient bath towels
trash bags
enough plates for the number of people allowed
soap or anti-slip strips in the bath tub
way to recycle
Valerie W.
Stayed 2 nights in Jun 2024