Hiraodai Holidays

Check in was weird. Two staff members took my name but then made me check in at a machine next to the desk. They both watched me do it, despite the fact that either could have checked me in. Got the king room and it's huge by Japanese standards. Soft beds. Large washroom. Basic amenities. Staff couldn't provide extra towels or pillows either. No chair at desk, just a stool, which made it difficult to work at the desk. Located right next to tracks so not recommended for light sleepers as trains start just after 6am. Close to station, 24 hour convenience store, etc. All in all reasonable but not worth the money I paid for a Saturday night.

The Executive experience is outstanding. This was ny 2nd time to use the Executive facilities at this location, and both times i was highly impressed with the check in service, quality of the room and the truly outstanding breakfast service in the Executive dining room.

The rooms were very clean. The staff was very professional and awesome. And the food option was incredible.

The price is great and basically I like it. The first room we got was infested with a horrible mold smell. They never should have let us use that room. We checked in late at night so we had to stay there that night. Next day a maid came and did the best she could but the smell was there. We had to move all out unpacked stuff and was offered np help to do such. took a half hour to do. Moving to another floor. The room has four windows with no covering and the light is so bright. Like waking up in Wall mart. We took the couch pillows and put them on these for small windows and that saved the day. Isolated location but a ten minute walk to the supermarket. OK for that. In general could be really good. Nice looking place.

Staff were supremely helpful and efficient - helping me make local restaurant reservations and generally being above and beyond. The property is conveniently located near the bustling train station as well as the historic arcade street. And of course, the monorail. Clean, comfortable, economical. The optional breakfast is very good quality.