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Reviews of Västerbacken Hotell och Konferens

2.5 out of 5
Västerbacken Hotell och Konferens
Kyrkogatan 17, Holmsund

Reviews

7.2

Good

Rating 10 - Excellent. 60 out of 323 reviews" "
Rating 8 - Good. 117 out of 323 reviews" "
Rating 6 - Okay. 96 out of 323 reviews" "
Rating 4 - Poor. 32 out of 323 reviews" "
Rating 2 - Terrible. 18 out of 323 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and well located for the ferry
Comfortable room in a sprawling hotel, often empty while I was there - thought there were enough people for a party on Saturday night. Huge variety of places to sit and hang out, the games room and free food for evening snacks were highlights.
Stayed 2 nights in May 2023

4/10 Poor

Marika

Travelled with family and small children
Disliked: Cleanliness, staff & service
Near harbour but we did not see any stuff.
Stayed 1 night in Jul 2022

4/10 Poor

Balraj

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
N/a
Stayed 4 nights in May 2022

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Don't let the Shining vibe put you off
Fascinating...the hotel appeared empty/closed when we arrived. The door was locked. The phone number on the door sign did not work. Then I noticed the text I had received the day earlier (and ignored) with portkod info. Not sure if this is a covid-19 situation but everything was done without human interaction: let yourself in, pick up keys, info about breakfast, etc. in the envelope. Once in, I was pleasantly surprised. Total timewarp. The 24-hr self-serve coffee and oatmeal was charming, too. Definitely off the beaten path but an enjoyable one-night stay.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed on the top floor, loud pitched sound from ventilation system made it hard to fall asleep. A wonderful walking trail just outside the hotel.
Stayed 1 night in Mar 2020

8/10 Good

Rick, Texas

Travelled with family
Liked: Cleanliness
Breakfast is less than basic, i would suggest to go eat somewhere else or pay a little more for a differnt locate that includes breakfast as well. Wifi wasnt the greatest either but they do have it available. Beds were really comfortable though. Bathroom took some getting used too but very creative on how they maximized space.
Stayed 1 night in Oct 2019

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
Very reasonable priced hotel
Simple room, thin duvet, but still the hotel has a warm feel. Did not speak to personnel during stay. Self service breakfast serving basic breakfast. Overall fine for short stay.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Needs to improve
I was in a business trip and when I got there there was nobody to help you in. The only option for dinner was a sandwich which was very dissapointing.
Stayed 1 night in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
To catch the ferry...
Charming hotel close to Umeå. Propably best place to stay and catch the morning ferry to Vasa. Very flexible checkin&out.

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place for my son
Nice and only 30 minutes away from town with the bus

6/10 Okay

wilson collins, montreal

Liked: Cleanliness
Disliked: Staff & service
last resort
only room available at the time. no one was there when i arrived lucky for me i could get into the hotels wifi from outside to retrieve a door code, as no hotel staff was there and i couldnt get in, strange way to operate. compared to other hotels the breakfast was a bit off.

8/10 Good

Eirik Solheim

Stayed 1 night in Jan 2024

8/10 Good

ulf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Kari

Business traveller
Disliked: Amenities, property conditions & facilities
Meidän huone oli aika vaatimaton
Stayed 1 night in Nov 2023

10/10 Excellent

Jorgen

Stayed 1 night in Oct 2023

10/10 Excellent

Michail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Pia

Stayed 1 night in Sep 2023

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Billigt men tråkigt
Hantverkare boende. Ej lämpligt för semesterresande. Gamla, ej moderniserade arbertar lägenheter.
Stayed 1 night in Aug 2023

4/10 Poor

Laila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä sijainti
Stayed 1 night in Jul 2023

4/10 Poor

Juha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
OK.
Stayed 1 night in Aug 2023

8/10 Good

Arend

Travelled with partner
Liked: Cleanliness, staff & service
Hotel staat op een industrieterrein geen mooie omgeving. Behoorlijk gedateerd. Geen luxe wel goed voor 1 nachtje verblijf
Stayed 1 night in Aug 2023

6/10 Okay

Jan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Trevlig personal. Nära till hamnen och båten över till Vasa. Anläggningen har tyvärr sett sin bästa dagar och skulle behöva lite uppdatering.
Stayed 1 night in Aug 2023

6/10 Okay

Kurt

Stayed 1 night in Aug 2023

8/10 Good

PETER

Stayed 1 night in Aug 2023

10/10 Excellent

Holger

Stayed 1 night in Aug 2023

10/10 Excellent

Lothar

Stayed 1 night in Aug 2023

4/10 Poor

Birgitta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan inte rekommenderas
Vi har inte höga krav men detta boende var bara för sunkigt. Snuskigt smutsigt och väldigt mycket otäcka insekter som kröp både på golv och i sängarna. Smuts, klädhögar och vattenläckor i trappuppgång och trasig hiss. Tyvärr går det inte för oss att rekommendera detta boende alls.
Stayed 1 night in Aug 2023

2/10 Terrible

Tomi

Stayed 4 nights in Jul 2023

10/10 Excellent

Hanne

Stayed 1 night in Jul 2023

6/10 Okay

Roar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok. Ikke mer enn det.
Enkel standard, en eldre bygning og inventar.
Stayed 1 night in Jul 2023

10/10 Excellent

Taina

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Bengt

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

HELENA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Bo

Stayed 1 night in Jun 2023

8/10 Good

Camilla

Stayed 1 night in Jun 2023

6/10 Okay

Anja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotelli lähellä satamaa on erittäin hyvä asia! Mutta eikö kannattaisi edes hieman panostaa hotellin kuntoon? Meidän huoneessa pistorasia löytyi sängyn viereen asennetun yöpöydän alta paikasta, joka oli miltei mahdoton löytää ja käyttää. Ikkunat olivat likaiset, villakoirat lentelivät ilmavirran mukana, ja WC:n suihkusysteeemi on "ainutlaatuinen". Kynnyksen seutu märkänee suihkun sijoittelun vuoksi, suihkun letku oli litistynyt ja koko systeemi hankala käyttää! Eikö mitenkään voisi pikkuhiljaa alkaa huone huoneelta korjata tätä tärkeää paikkaa, jos rahoitus ei riitä hotellin kaikkien suihkujen korjaukseen? Vuoteet olivat hyvät ja siistit, huoneen varustelu välttävä. Mutta tapasimme kahden yöpymisen aikana ainakin kolme työntekijää, jotka kaikki näyttivät hoitavan kaikki asiat receptionista siivoukseen! Siltii aina ystävällisinä ja auttamishaluisina, kuuntelevina.
Stayed 1 night in Jun 2023

8/10 Good

Tanya

Stayed 1 night in Jun 2023

8/10 Good

Jussi

Stayed 2 nights in Jun 2023

2/10 Terrible

John olaf

Stayed 1 night in Jun 2023

8/10 Good

Frank Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Mona

Stayed 1 night in Jun 2023

6/10 Okay

Catrun

Stayed 1 night in Jun 2023

8/10 Good

Lars-Göran

Stayed 1 night in May 2023

10/10 Excellent

Susanne

Stayed 1 night in May 2023