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Reviews of M1 Hotel North Point

3 out of 5
M1 Hotel North Point
112 Chun Yeung Street, North Point, Hong Kong

Reviews

7.0

Good

Rating 10 - Excellent. 155 out of 1000 reviews" "
Rating 8 - Good. 384 out of 1000 reviews" "
Rating 6 - Okay. 262 out of 1000 reviews" "
Rating 4 - Poor. 123 out of 1000 reviews" "
Rating 2 - Terrible. 76 out of 1000 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Man Yee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

ANANDAMURTHY

Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby is smelly and some staff can hardly converse in English, the room is supposed to be executive status but it is bad in appearance. The house cleaning is 3 days once which is absurd.
Stayed 4 nights in Feb 2024

6/10 Okay

Wai Chuen

Stayed 5 nights in Jan 2024

6/10 Okay

Wai Chuen

Stayed 5 nights in Jan 2024

2/10 Terrible

Fion

Disliked: Cleanliness, property conditions & facilities, room comfort
Please avoid !
The staffs were NOT helpful, the room was mouldy and cold ! When I realised the room were missing tv remote control , the staff just ask me to tune on and off manually. I was planning to stay 8 days ! Can you imagine? I’m glad Expedia team were there to assist me! I have to said , Hotels.com’s team just disappointed me more than ever !
Stayed 8 nights in Jan 2024

6/10 Okay

Kenneth

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

Angel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceptive Hotel Rating
We were under the impression based on your rating that this hotel is at least a 3 Star. In reality, it is unkept, dirty ambiance, unclean toilet, its location is terrible, no closet at all ... just open 3 hangers. We did not stay even a night although we paid fully already! Can we have a refund because we did not avail any of this hotel's services.
Stayed 4 nights in Dec 2023

2/10 Terrible

terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

Sze Yuen Vivian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very bare minimum and nothing like in the photos. No cardless machine transactions. Would not recommend stay.
Stayed 1 night in Dec 2023

8/10 Good

robert

Not fancy and a bit worn about the edges, but comfortable enough. Also very convenient with trams, subway and buses to get about. The area gives an "Old Hong Kong" vibe, with wet markets, little shops and restaurants, and local residential towers. So if you want to experience HK, a decent deal at a reasonable price for HK
Stayed 2 nights in Nov 2023

6/10 Okay

Nakarin

Travelled with partner
Disliked: Staff & service, amenities
Deposit amount is too high (1500 HKD), facility is acceptable but it's not quite good condition. Surround area are fresh market.
Stayed 3 nights in Sep 2023

2/10 Terrible

Shuet M M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Aug 2023

8/10 Good

Tanachote

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. 2 Blocks from MTR and about 30 minutes to downtown. Hotel is around by fresh market so always smell the flesh around the hotel.
Stayed 3 nights in Apr 2023

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is clean and quiet. The rate is also reasonable. Just a bit of unpleasant smell outside the hotel but it's understandable it being located in public market.
Stayed 3 nights in Mar 2023

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold was everywhere. Not clean. Smelly. Damp. The whole room and building is a health hazard.

4/10 Poor

Ka

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and unclean
Stayed 1 night in Feb 2023

4/10 Poor

Catherine

Disliked: Cleanliness, amenities, property conditions & facilities
Bad
Stayed 4 nights in Feb 2023

6/10 Okay

Qing, Richmond

Liked: Staff & service
Location is good,but room is small than normal.
Stayed 4 nights in Feb 2023

2/10 Terrible

PAK WAI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the middle of a street market place.
Stayed 4 nights in Feb 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
just a night sleep is enough
no window view as it faces another building, no privacy and has to put on the black out curtain. the shower head is no good and the desk just next to the door that the air condition does not reach there; feel uncomfortable. Needs $500 deposits which has not been indicated during the booking process.
Stayed 1 night in Feb 2023

2/10 Terrible

Bruno

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
full of mold, smelly and not safe at all

2/10 Terrible

On Shun Anson

Stayed 3 nights in Dec 2022

4/10 Poor

WAI KING

Stayed 8 nights in Aug 2022

6/10 Okay

Wing Leung

Stayed 3 nights in Mar 2022

10/10 Excellent

MY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Sylvia

Travelled with partner
Disliked: Amenities, property conditions & facilities
It could have been better if we were arranged a room on a higher floor. Staying on the first floor was quite noisy as it's quite close to the street especially on new years eve.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was best and facilities good
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, bedsheets had hair under them. Felt itchy to lie in them. Floor was not clean and sticky, the room had a damp smell. Overall i would never go again
Stayed 1 night in Jun 2021

8/10 Good

Yik Kwan Kelvin

Stayed 1 night in May 2021

8/10 Good

sau ying josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pricing
why the price us difference as i need to extend 3 more night between webiste and hotel front desk
Stayed 2 nights in Jan 2021

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2021

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
My room card failed to get me into the room during the last 3 days of the
Stayed 10 nights in Jan 2021

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the room was good, the only complain that I have is the lack of shelving. There was 1 shelve on top of the mini fridge, with a cloths hanger on top that was it. I was there for more than 3 weeks so finding a place to keep my cloths without digging into my luggage on a daily bases was less then ideal.
Stayed 24 nights in Nov 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Worst hotel of all in 2020
That’s the most disappointing stay in al of my hk staycation!!! Worst hotel ever!! Staff impolite, lobby is full of stinky pork smell because it is located next to the meat market in North Point. Room is small and no facilities at all! The bathroom shower was the worst design ever, the vent is outside the damn shower room!!! You have to open the door for ventilation if u using hot water for long. Hot water was limited as they were using energy-saving heater. Everything sucks and disappointing. I will never come again.
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Stayed 14 nights in Sep 2020

6/10 Okay

Verified traveller

Stayed 7 nights in Aug 2020

4/10 Poor

Wingyee

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is my return stay after a year. I understand the condition of business environment is not good and active outside since COVID19 but they seems do hourly rate stay which makes the room more turnover and income. This time I was arranged in a room without properly maintained and equipped only one person amenities. Also , I felt so itchy during sleep (guest of bed buds coz got red on those places) and even I saw a butterfly-like insect in the room flying before my sleep which is really unacceptable. Overall, i think I won’t come back again for the third time
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy. Perfect for business stay
Stayed 2 nights in May 2020

8/10 Good

Lik san

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2020

8/10 Good

Lik fan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities
Cleaning room service was terrible, the bed sheet wasn’t replaced daily.
Stayed 12 nights in Jan 2020

8/10 Good

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but was exactly what I wanted. Just a basic clean safe to stay with no problems or worries.
Stayed 7 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot water system is ridiculous. When I took shower for few minutes, hot water suddenly turned to cold water. I've got a cold after this cold water shower. The room is small and so many dust on the curtain. Very noisy in the morning because of the wet market.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great price but
Pros: the price. For the location, accessibility, proximity of public transport, airport buses, restaurants and shops, the price can't be beat. I actually find the room quite comfortable as I was here for a month. Plus people shouldnt complain about space, HK has the highest commercial rent in the whole world so I was actually surprised at how roomy the bathroom was, for example. Helpful housekeeping team though they sometimes miss cleaning the floor even if I explicitly requested it. That being said the cons: two weeks after I moved in a butcher opened up shop right next to the entrance which is truly quite gross. Hotel should really talk to them and make sure they keep their shop front clean and meat slabs tucked well inside the space. The hotel sits atop one of the oldest wet markets in HK so youre bound to smell a bunch of different things and it won't be the cleanest around in the summer, but street cleaners do a great job in keeping the area as clean as possible. Relatives told me that the place has already cleaned up a lot in comparison to many years ago. Again, you're here for the price, so please be realistic and don't expect 5 star ambience at a 2 star rate. It's Hong Kong, just get real. Front desk staff is hit or miss. My fridge did not work for the entire duration of my stay (1 month) and they turned down my request to change to a new room which is very unfortunate. Thankfully it's winter or I would have been demanded for a room change. Shower is weak.
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 22 nights in Nov 2019

8/10 Good

Suk Yin Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

2/10 Terrible

Sally, Melbourne, Australia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The space is very tiny, there were ANTS on the bed. and the sofa bed is so uncomfortable to sleep in. You had to press a switch 30 minutes before you shower and then the hot water would run out within 5 minutes. DO NOT STAY HERE. Stay at RAMADA which is a few doors down on the same street,
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I am living for 5 months at M1 Hotel now and I have no problems with anything. The location is next to the ferry to Kwun Tong and Hung Hom. It is on the street of a famous market, unfortunately, it smells like dead fish, but not in the room, in the lobby though. The staff is friendly. Two elevators are sometimes busy but its normal for HK. I lived in all three basic rooms, all of them is good for the price. If you take the first category of room (I think its called superior) you will have the choice of taking the 03 or the 05 room. Ask for a 05 room cause it costs the same and it is slightly bigger. Overall, it is a god place.
Stayed 7 nights in Nov 2019