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Reviews of Royal Capital Hotel

2.5 out of 5
Royal Capital Hotel
1 Floor, Luen Tak Building, 40A-42A Jordan Rd., Yau Tsim Mong Dist., Hong Kong

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 2 out of 2 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Riena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were asked to pay our booking reservation over the counter because they said the Hotel.com does not pay to the said property and they cannot find our booking Confirmation number. And still they allowed us to stay but the management keep always nocking door to our room to call the customer service of Hotel.com until we decided to go out that night.
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not refund my bookings due to pandemic. Now I can't contact them.
Stayed 3 nights in Feb 2020