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The Murray, Hong Kong, a Niccolo Hotel

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Pool
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of The Murray, Hong Kong, a Niccolo Hotel

The Murray, Hong Kong, a Niccolo Hotel

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
22 Cotton Tree Drive,Central, Hong Kong

Explore the area

  • Popular LocationLan Kwai Fong10 min walk
  • Popular LocationVictoria Harbour15 min walk
  • Popular LocationHong Kong - Macau Ferry Terminal4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)31 min drive

Choose dates to view prices

About this area

Hong Kong

The Murray, Hong Kong, a Niccolo Hotel is located in Central & Western District, a neighbourhood in Hong Kong, and is in the city centre. Hong Kong St. John's Cathedral and Hollywood Road are notable landmarks, and some of the area's popular attractions include The Peak Tram and Ocean Park. Don't miss out on a visit to Hong Kong Disneyland.
Visit our Hong Kong travel guideOpens in a new window
Map

What's nearby

  • Hong Kong Park - 3 min walk
  • The Peak Tram - 3 min walk
  • Lan Kwai Fong - 10 min walk
  • Victoria Harbour - 15 min walk
  • Hong Kong - Macau Ferry Terminal - 4 min drive

Getting around

  • Hong Kong Central Station - 8 min walk
  • Hong Kong Station - 13 min walk
  • Hong Kong International Airport (HKG) - 31 min drive

About this property

The Murray, Hong Kong, a Niccolo Hotel

Luxury Hong Kong hotel in Central & Western District, walk to Hong Kong Park
This smoke-free hotel features 5 restaurants, 2 bars/lounges and a 24-hour health club. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a conference centre are on-site. All 336 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and Smart TVs with digital channels. Other amenities available to guests include 24-hour room service, TVs and fridges.
The Murray, Hong Kong, a Niccolo Hotel offers 336 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a 24-hour health club.
Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (HKD 700 per day)

Food and drink

  • Full breakfast available for a fee daily: HKD 475 per person
  • 5 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Spa services

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Business services

  • Conference centre (20452 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – December 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Films for purchase
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of HKD 800 per pet, per night
Dogs and cats welcome
1 per room (up to 22 lbs/10 kg)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: HKD 475 per person (approximately)
  • Self-parking fee: HKD 700 per day
  • Pet fee: HKD 800 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

The Murray, Hong Kong, a Niccolo Hotel Hotel
The Murray, Hong Kong, a Niccolo Hotel Hong Kong
The Murray, Hong Kong, a Niccolo Hotel Hotel Hong Kong

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 333 out of 431 reviews
5 - Excellent 77%
Rating 4 - Good. 72 out of 431 reviews
4 - Good 17%
Rating 3 - Okay. 18 out of 431 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 431 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 431 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern hotel. Staff are friendly and efficient.
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean and modern decor
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth for money
very disappointed, not worth for money at all. Looby too small, crowded with a lot of guests checking in, together with many pets (dogs and cats). it took me more than 40mins to check in. the breakfast buffet is very so so but expensive. the crews are very polite though.
Stayed 1 night in Oct 2021

5/5 Excellent

Stayed 2 nights in Oct 2021