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The Park Lane Hong Kong, a Pullman Hotel

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Front of property
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Park Lane Hong Kong, a Pullman Hotel

VIP Access
UNESCO Sustainable Travel Pledge

The Park Lane Hong Kong, a Pullman Hotel

5.0 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
310 Gloucester Road, Causeway Bay, Hong Kong

Explore the area

  • Popular LocationVictoria Park1 min walk
  • Popular LocationHappy Valley Race Course14 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre8 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)40 min drive

Room options

About this area

Hong Kong

Located by the sea, The Park Lane Hong Kong, a Pullman Hotel is in Wan Chai neighbourhood and is connected to a shopping centre. Times Square Shopping Mall and Stanley Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland. The Peak Tram and Hong Kong Zoo and Botanical Gardens are also worth visiting. Guests appreciate the hotel's convenience for public transportation: Hong Kong Tin Hau Station is 9 minutes on foot.
Visit our Hong Kong travel guideOpens in a new window
Map

What's nearby

  • Victoria Park - 1 min walk
  • Times Square Shopping Mall - 7 min walk
  • Happy Valley Race Course - 14 min walk
  • Hong Kong Convention and Exhibition Centre - 8 min drive
  • Hong Kong Shue Yan University - 9 min drive

Getting around

  • Hong Kong Causeway Bay Station - 5 min walk
  • Hong Kong Tin Hau Station - 9 min walk
  • Hong Kong International Airport (HKG) - 40 min drive

Restaurants

  • Outback Steakhouse - 2 min walk
  • Delicious Kitchen - 2 min walk
  • Elephant Grounds - 3 min walk
  • Burgeroom - 3 min walk
  • Red Lobster Hong Kong - 3 min walk

About this property

The Park Lane Hong Kong, a Pullman Hotel

5-star luxury hotel located in Wan Chai
Located close to Times Square Shopping Mall and Hong Kong Shue Yan University, The Park Lane Hong Kong, a Pullman Hotel provides a return airport shuttle, a corner/local shop and a rooftop terrace. For some rest and relaxation, visit the sauna or the steam room. Enjoy international cuisine, garden views, and brunch at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an art gallery on site and a shopping centre on site.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • An area shuttle, express check-out and multilingual staff
  • A ballroom, a 24-hour front desk and concierge services
  • Guest reviews give top marks for the breakfast
Room features
All 818 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hairdryers
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and childcare services

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 800 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Local area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: HKD 284 for adults and HKD 152 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • PLAYT
  • SKYE Restaurant
  • Ebb & Flow
  • SKYE Roofbar

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Corner/local shop
  • In-room childcare (surcharge)
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10764 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 1 February 2023 to 31 October 2023 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: HKD 284 for adults and HKD 152 for children (approximately)
  • Airport shuttle fee: HKD 150 per person (one way)
  • Valet parking fee: HKD 800 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Park Lane Hong Kong Pullman Hotel
Park Lane Pullman Hotel
Park Lane Hong Kong Pullman
Park Lane Pullman
The Park Lane Hong Kong, a Pullman Hotel
Park Lane Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel Hotel
The Park Lane Hong Kong, a Pullman Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel Hotel Hong Kong

Frequently asked questions

Is The Park Lane Hong Kong, a Pullman Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at 柏寧酒店?

As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at 柏寧酒店 on 7 Mar 2023 start from HK$1,435.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Park Lane Hong Kong, a Pullman Hotel?

Valet parking is available for HKD 800 per day. Limited spots are available.

What time is check-in at The Park Lane Hong Kong, a Pullman Hotel?

Check-in is from 2 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Park Lane Hong Kong, a Pullman Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Park Lane Hong Kong, a Pullman Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of HKD 150 per person applies.

Where is The Park Lane Hong Kong, a Pullman Hotel located?

Located in Wan Chai, this luxury hotel is within 1 mi (2 km) of Times Square Shopping Mall, Hong Kong Shue Yan University and Hong Kong Sanatorium & Hospital. Hong Kong Convention and Exhibition Centre and Hong Kong Adventist Hospital are also within 2 mi (3 km). Hong Kong Tin Hau Station is 9 minutes by foot and Hong Kong Causeway Bay Station is 5 minutes.

Can I cancel my reservation for free at The Park Lane Hong Kong, a Pullman Hotel and receive a full refund?

Yes, The Park Lane Hong Kong, a Pullman Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Park Lane Hong Kong, a Pullman Hotel cancellation policy on our site for more details about any exclusions or requirements.

The Park Lane Hong Kong, a Pullman Hotel Reviews

The Park Lane Hong Kong, a Pullman Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 988 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 384 out of 988 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 107 out of 988 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 48 out of 988 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 31 out of 988 reviews" "
" "2 - Terrible 3%

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location. Staff very friendly. However, I still didn't get an upgrade even though I have stayed in this hotel for 4 times for the past 4 months!
Stayed 7 nights in Jan 2023

10/10 Excellent

Qing Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive lounge staff did a great job, especially June, she made me feel so warm throughout the whole stay.

2/10 Terrible

Pui Yu, Las Vegas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
very dirty, stay away from it

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. No problems.
Stayed 1 night in Nov 2022

10/10 Excellent

Xifan, Walnut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. No update as for most of other hotels.
Stayed 1 night in Nov 2022

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralised Location. Staff friendly and helpful. Room size is good.
Stayed 5 nights in Oct 2022

10/10 Excellent

Wai Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge and Housekeeping staff very friendly and courteous and responsive to requests.
Stayed 4 nights in Sep 2022

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager follows up with my request in a prompt manner. I really appreciated it. All the best to the hotel business. I am looking forward to the hotel being fully renovated.
Stayed 4 nights in Sep 2022

10/10 Excellent

Yan Ting

Stayed 1 night in Oct 2022