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The Park Lane Hong Kong, a Pullman Hotel

Photo gallery for The Park Lane Hong Kong, a Pullman Hotel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Park Lane Hong Kong, a Pullman Hotel

VIP Access
UNESCO Sustainable Travel Pledge

The Park Lane Hong Kong, a Pullman Hotel

5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
310 Gloucester Road, Causeway Bay, Hong Kong

Explore the area

  • Popular LocationVictoria Park5 min walk
  • Popular LocationHappy Valley Race Course14 min walk
  • Popular LocationVictoria Harbour14 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)31 min drive

Choose dates to view prices

About this area

Hong Kong

Located by the sea, The Park Lane Hong Kong, a Pullman Hotel is in Causeway Bay neighbourhood and is connected to a shopping centre. Times Square Shopping Mall and Stanley Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland. The Peak Tram and The Hong Kong Observation Wheel are also worth visiting. Guests appreciate the hotel's convenience for public transportation: Hong Kong Tin Hau Station is 9 minutes on foot.
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Map

What's nearby

  • Victoria Park - 5 min walk
  • Times Square Shopping Mall - 9 min walk
  • Happy Valley Race Course - 14 min walk
  • Victoria Harbour - 14 min walk
  • Hong Kong Shue Yan University - 12 min drive

Restaurants

  • Where to eat
  • PLAYT – Garden-view buffet restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • SKYE Restaurant – Fine-dining restaurant with a bar offering French cuisine. Serves lunch and dinner daily.
  • Ebb & Flow – Garden-view café with a bar offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily, happy hour available.

Getting around

  • Hong Kong Causeway Bay Station - 5 min walk
  • Hong Kong Tin Hau Station - 9 min walk
  • Hong Kong International Airport (HKG) - 31 min drive

About this property

The Park Lane Hong Kong, a Pullman Hotel

5-star luxury hotel connected to a shopping centre in Causeway Bay
This smoke-free hotel features 3 restaurants, 2 bars/lounges and a 24-hour health club. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site. All 818 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, fridges and minibars.
The Park Lane Hong Kong, a Pullman Hotel offers 818 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 500 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: HKD 284 for adults and HKD 152 for children
  • 3 restaurants and 1 coffee shop
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Conference centre (10764 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for HKD 550 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 284 for adults and HKD 152 for children (approximately)
  • Airport shuttle fee: HKD 150 per person (one way)
  • Valet parking fee: HKD 500 per day
  • Rollaway bed fee: HKD 550 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Park Lane Hong Kong Pullman Hotel
Park Lane Pullman Hotel
Park Lane Hong Kong Pullman
Park Lane Pullman
The Park Lane Hong Kong, a Pullman Hotel
Park Lane Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel Hotel
The Park Lane Hong Kong, a Pullman Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel Hotel Hong Kong

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 346 out of 831 reviews
5 - Excellent 42%
Rating 4 - Good. 332 out of 831 reviews
4 - Good 40%
Rating 3 - Okay. 96 out of 831 reviews
3 - Okay 12%
Rating 2 - Poor. 35 out of 831 reviews
2 - Poor 4%
Rating 1 - Terrible. 22 out of 831 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that they decorated our room when they knew that we were celebrating birthday & gave us macaroons & hand drawn bday card
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great.
Stayed 11 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Clean, so areas are a bit old but bearable.
Stayed 3 nights in Nov 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
Their standard rooms are a bit outdated and in need of repairs, should have paid the additional HK$500 for an upgrade.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even at the late hour, manager was very friendly and helpful
Stayed 2 nights in Oct 2021