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Reviews of Two MacDonnell Road

4 out of 5
Two MacDonnell Road
Two MacDonnell Road, Mid-Level, Hong Kong

Reviews

8.8

Excellent

Rating 10 - Excellent. 312 out of 589 reviews" "
Rating 8 - Good. 218 out of 589 reviews" "
Rating 6 - Okay. 41 out of 589 reviews" "
Rating 4 - Poor. 11 out of 589 reviews" "
Rating 2 - Terrible. 7 out of 589 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josephine

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
we enjoy stay in this hotel; we like so much for it is good location and good quality service; only one thing we felt a little dissatisfaction, our room could not use WiFi or poor connection, i have contacted few times with the hotel staff, but not resolved at all. anyway, we were happy during this trip.
Stayed 7 nights in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable great view and excellent customer service . would stay again.
Stayed 4 nights in Apr 2024

10/10 Excellent

GRAHAM

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Being next to the botanical gardens means you have a lovely walk right next door. Plus there is a supermarket close by and it's a short walk to central.
Stayed 6 nights in Mar 2024
Response from Stanley - Director of Rooms on 9 Apr 2024
Thank you Graham for sharing your experience of Two MacDonnell Road with Expedia.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Joo Huan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have been staying with them every time we visit Hong Kong. The team are wonderful & efficient in providing the services. We will continue to guests and will recommend them to friends, family & visitors.
Stayed 3 nights in Mar 2024
Response from Stanley - Director of Rooms on 9 Apr 2024
Thank you Joo Huan for sharing your experience of Two MacDonnell Road with Expedia.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Ken Yin sang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fell in love such quiet and peaceful property .. nice dinning area with good view and breakfasts were just right amount.. will fir sure return to the same hotel next time back in hongkong again.. Stanley was very kind and helpful..
Stayed 5 nights in Mar 2024
Response from Stanley - Director of Rooms on 9 Apr 2024
Thank you Ken Yin Sang for sharing your experience of Two MacDonnell Road with Expedia.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

2/10 Terrible

YINTING

Disliked: Property conditions & facilities
The service of this hotel is very poor, originally booked a wrong room, and then booked again, before the wrong room will not give a refund!
Stayed 1 night in Mar 2024
Response from Stanley - Director of Rooms on 28 Mar 2024
I regret to learn about your dissatisfaction with our service. Could you provide additional information about your stay from March 22nd to March 24th so that we can thoroughly investigate and improve further? Regarding your cancellation request, we are unable to proceed without instructions from Expedia. Our team did not reject your request; we simply advised you to contact Expedia directly for the necessary cancellation arrangements. Expedia is your direct booking handler. Thank you for your understanding.

4/10 Poor

Ed

Travelled with family and small children
Disliked: Cleanliness, amenities
Room was ok. Shower was pitiful. AC difficult to get right. Corridor was smelly. Lifts were slow. View was great. Breakfast was low quality and unsatisfying. Biggest gripe was with the ‘manager’ by the name of Wylie who told us that there were no cots available for my 1yr old and suggested she slept on the side of the bed. Very rude and unaccommodating. So a really poor start to the stay. The rest of the staff were polite but sadly this supposed manager let herself, her team and the hotel down. We won’t stay here again and would recommend others to broaden their search if they are considering staying here.
Stayed 2 nights in Mar 2024
Response from Stanley - Director of Rooms on 29 Mar 2024
Thank you for sharing your feedback with us on Expedia. We sincerely apologize that our service did not meet your expectations. Your opinions are valuable to us, and we have taken note of your comments. Regarding the fail request for a baby cot adhoc request, we kindly request that you make this request at the time of booking, whether through your preferred booking platform like Expedia or directly with the hotel. We did not find any such request in your Expedia booking. Failure to reserve in advance may pose a risk of availability issues during peak periods like this few months. Thank you for your understanding, continued patronage, and we eagerly anticipate the opportunity to welcome you back.

8/10 Good

Christian Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and customer service. The cafe was great as well. The location was beautiful and safe close to peak and botanical garden but it was a little bit of a trek from the nearest subway station but easier once you figure out the route up the midlevel escalator. Great value. Would stay here again. The neighborhood was very peaceful even late at night.
Stayed 5 nights in Mar 2024
Response from Stanley - Director of Rooms on 28 Mar 2024
Thank you Christian for sharing your experience of Two MacDonnell Road with Expedia.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with high mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

8/10 Good

YINGQI

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Stanley - Director of Rooms on 28 Mar 2024
Thank you YingQi for sharing your experience of Two MacDonnell Road with Expedia.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with high mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Faisal

Great
Stayed 4 nights in Mar 2024
Response from Stanley - Director of Rooms on 28 Mar 2024
Thank you Faisal for sharing your experience of Two MacDonnell Road with Expedia.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

8/10 Good

Doris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tolle Lage, Nettes Personal, Schönes Zimmer, Gutes Frühstück
Stayed 4 nights in Feb 2024
Response from Stanley - Director of Rooms on 5 Mar 2024
Thank you Doris for sharing your experience of Two MacDonnell Road with Expedia.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with almost FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Roberto, Miami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and profesional . The down side is the food, it’s mediocre
Stayed 4 nights in Jan 2024
Response from Stanley - Director of Rooms on 3 Feb 2024
Thank you Roberto for sharing your experience of Two MacDonnell Road with Expedia.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Phil

Liked: Cleanliness, room comfort
All in all a great hotel at a good price and in a convenient location.
Stayed 2 nights in Jan 2024
Response from Stanley - Director of Rooms on 3 Feb 2024
Thank you Phil for sharing your experience of Two MacDonnell Road with Hotels.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Happy
Clean. Comfortable. Quiet. Friendly efficient staff members. Will return to stay.
Stayed 2 nights in Jan 2024
Response from Stanley - Director of Rooms on 3 Feb 2024
Thank you for sharing your experience of Two MacDonnell Road with Hotels.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Oren

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed one night en-route to Singapore. Yet, received a free upgrade to a suite. Even though parts of the hotel are undergoing exterior renovations, my suite was spacious by Hong Kong standards, clean and quiet. Breakfast in the AM was a nice bonus! Overall, can’t beat Two MacDonnell Road for comfort and value. Would most definitely stay again whilst visiting Hong Kong!
Stayed 1 night in Jan 2024
Response from Stanley - Director of Rooms on 20 Jan 2024
Thank you Oren for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely,

10/10 Excellent

Yehuda

Stayed 3 nights in Jan 2024
Response from Stanley - Director of Rooms on 3 Feb 2024
Thank you Yehuda for sharing your experience of Two MacDonnell Road with Expedia.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Stanley - Director of Rooms on 20 Jan 2024
Thank you Philip for sharing your experience of Two MacDonnell Road with Hotels.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Ho lim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Stanley - Director of Rooms on 20 Jan 2024
Thank you Ho Lim for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely,

10/10 Excellent

Cristina

Liked: Cleanliness, room comfort
Convenient location in a quiet neighborhood
I enjoy staying in this hotel. It is well-maintained and the staff are helpful and friendly. I like the convenience of the grocery store across the street and transportation is readily available.
Stayed 3 nights in Dec 2023
Response from Stanley - Director of Rooms on 20 Jan 2024
Thank you Cristina for sharing your experience of Two MacDonnell Road with Hotels.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

8/10 Good

William

Stayed 4 nights in Dec 2023
Response from Stanley - Director of Rooms on 20 Jan 2024
Thank you William for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with almost FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely,

10/10 Excellent

Fung Ching Kenlis

Liked: Cleanliness, property conditions & facilities
Staff are very helpful and professional.
Stayed 15 nights in Nov 2023
Response from Stanley - Director of Rooms on 20 Jan 2024
Thank you Fung Ching for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely,

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Good property and got everything one would need. The only complain I have is it is not easy to get a taxi. Transportation is not as convenient as one thinks. Uber or taxi often needed to add huge tips before anyone responds.
Stayed 4 nights in Sep 2023
Response from Stanley - Director of Rooms on 3 Dec 2023
Thank you Linda for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with almost FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future!

10/10 Excellent

Lynette

Liked: Cleanliness, room comfort
It was a stopover to visit family. The location, price and cleanliness of the hotel suit my need. Very professionally managed.
Stayed 4 nights in Oct 2023
Response from Stanley Ng Director of Rooms on 23 Oct 2023
Thank you Lynette for sharing your experience of Two MacDonnell Road with Hotels.com readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

james

Liked: Cleanliness, room comfort
3 nights in lovely Mid Levels Hotel
It was my first time staying in this hotel and I loved it! Room was spacious, quiet, clean and very comfortable. Staff, particularly Joanne on reception, were helpful and friendly A bit of a walk to Central but a pleasant route past gardens and the Cathedral
Stayed 3 nights in Oct 2023
Response from Stanley Ng Director of Rooms on 16 Oct 2023
Thank you James for sharing your experience of Two MacDonnell Road with Hotels.com's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Lynette

Liked: Cleanliness, room comfort
Relaxing hideout in a big city.
It was just nice when it came to breakfast. Just a plate plus tea or coffee with bread/toast. The room was nice and clean. A good place to stay for a solo. Public buses in front. Taxis are plenty. Location is so convenient to Central. A good walk to the Botanical Garden.
Stayed 3 nights in Sep 2023
Response from Stanley Ng Director of Rooms on 7 Oct 2023
Thank you Lynette for sharing your experience of Two MacDonnell Road with Hotels.com's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

4/10 Poor

Ian

Travelled with partner
Liked: Cleanliness, amenities
When we arrived at the hotel, they told us there was some, external work going on. The noise was incredible. 9am to 6pm…
Stayed 3 nights in Sep 2023
Response from Stanley Ng Director of Rooms on 7 Oct 2023
Thank you for taking the time to share your feedback/comments with us on Expedia. We sincerely apologize that the noisy from our emergency external wall repairment let you failed to meet your expectations to us. We do value our guests’ opinions. We had already asked the contractor to fix the work asap. Once completed, there will be not happened again in the future. Thank you for your understandingThanks again for your patronage and we sincerely look forward to having another opportunity to welcome you back.

10/10 Excellent

Kitichai, Pathumwan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Stanley Ng Director of Rooms on 1 Aug 2023
Thank you Kitichai for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future!

8/10 Good

Malogrides

Liked: Cleanliness
Stayed 15 nights in May 2023
Response from Stanley Ng Director of Rooms on 30 Jun 2023
Thank you Malogrides for sharing your experience of Two MacDonnell Road with Hotels.com's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with high mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely,

10/10 Excellent

Mary Si, Pokfulam

Liked: Cleanliness
Great location. Quiet neighbourhood
Stayed 1 night in Apr 2023
Response from Stanley Ng Director of Rooms on 6 Jun 2023
Thank you Mary for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future!

10/10 Excellent

ANDREW

Stayed 1 night in May 2023
Response from Stanley Ng Director of Rooms on 30 Jun 2023
Thank you Andrew for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely,

8/10 Good

Melody

Liked: Cleanliness, room comfort
Great Quiet Hotel with View
The Garden hotel room was great - we used the kitchenette and ref a lot. The room was cleaned every day and we loved the nook/sitting area near the window. It did get a little chilly at night in our stays from April to May, even if we turned the airconditioning off. Breakfast was ok but limited options only and the same for all our nights spent there. Hoping next time there will be more options or changes with breakfast and wish there was a bidet in the toilet also. Staff was courteous and spoke English well, even the luggage counter downstairs and staff. They kept our luggage for 2 days until we returned from our short trip to stay with them again. The shuttle was a great convenience although I hope they would consider adding more times in the morning for people who wake up late or those who want to enjoy a longer breakfast. There's a big enough Fusion supermarket nearby and we tried a Sichuan restaurant Chuan Yue Lou which was also good. There's a 12A bus available around 1-2 mins walk, can get you to an MTR stop in Central. You can also get off the Admiralty stop of the Airport Bus to get to the 12A Tamar Stop. The hotel shuttle also stops at Hong Kong Station (IFC mall) so if you can time your flights and know where they pick up, it will be free for you. Overall, the hotel stay was nice. If we want a quieter and chill stay, we would still choose this. Didn't get to try their afternoon tea.
Stayed 8 nights in Apr 2023
Response from Stanley Ng Director of Rooms on 21 May 2023
Thank you Melody for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with almost FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

CHUN YI

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from Stanley Ng Director of Rooms on 21 May 2023
Thank you Chun Yi for sharing your experience of Two MacDonnell Road with Hotels com's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Julia, Richmond

Travelled with family and small children
Liked: Amenities, property conditions & facilities
very clean, kid's friendly and super spacious. Love how the hotel was able to provide a crib and highchair in such short notice.
Stayed 1 night in May 2023
Response from Stanley Ng Director of Rooms on 13 May 2023
Thank you Julia for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future!

8/10 Good

Sinlan

Liked: Cleanliness, room comfort
The staff are friendly and helpful. The room is a bit smaller than expected but the garden view is great. I would recommend the hotel to put air purifier in corridors and common areas since covid and flu are still rampant, and the hotel is very full.
Stayed 6 nights in Apr 2023
Response from Stanley - Director of Rooms on 20 Apr 2023
Dear Sinlan, thank you very much to your almost full marks compliment to us. Well noted for your recommendation to put air purifiers in our corridors. We will work it out and arrange them. Wish to have the pleasure of welcoming you back to stay with Two MacDonnell Road again in the very close future.Have a nice day.Warm regardsStanley NgDirector of RoomsTwo MacDonnell RoadMid Level

8/10 Good

Jeremy

Liked: Cleanliness, room comfort
Stayed 10 nights in Mar 2023
Response from Stanley - Director of Rooms on 10 Apr 2023
Thank you Jeremy for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with high mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

8/10 Good

Kwai

Stayed 12 nights in Mar 2023
Response from Stanley - Director of Rooms on 11 May 2023
Thank you Kwai for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with almost FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future! Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

6/10 Okay

Beatrice

Liked: Cleanliness
Stayed 4 nights in Mar 2023
Response from Stanley Ng Director of Rooms on 4 Apr 2023
Thank you Beatrice for sharing your experience of Two MacDonnell Road with Expedia's readers! We learnr there are 4 out of 10 not up to your satisfaction. Can you share a bit more in detail which area needed to be improve. We look forward to hear from your valuable comments. Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Ka Man Eric

Liked: Cleanliness, amenities, property conditions & facilities
Home feel as staying
Stayed 25 nights in Feb 2023

8/10 Good

Shanola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a perfect place to stay for our 16hr layover in Hong Kong. Close to some of the hot spots, so we got a lot in, in a short period of time. Everyone was friendly and it was a lovely stay. The spicy chicken in the restaurant was delicious!
Stayed 1 night in Mar 2023
Response from Stanley / Director of Rooms on 17 Mar 2023
Thank you Shanola for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed the stay with us and you found our service standard and facilities satisfactory! Thank you once again for your review and we look forward to welcoming you back to Two MacDonnell Road soon. Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Vivien Lai Hing

Liked: Cleanliness, amenities, property conditions & facilities
Everything is just perfect!
Stayed 13 nights in Feb 2023
Response from Stanley / Director of Rooms on 17 Mar 2023
Thank you Vivien or sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed the stay with us and you found our service standard and facilities satisfactory! Thank you once again for your review and we look forward to welcoming you back to Two MacDonnell Road soon. Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Very good value for money.
Stayed 6 nights in Mar 2023
Response from Stanley / Director of Rooms on 17 Mar 2023
Thank you for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed the stay with us and you found our service standard and facilities satisfactory! Thank you once again for your review and we look forward to welcoming you back to Two MacDonnell Road soon. Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Diana

Stayed 1 night in Jan 2023
Response from Stanley / Director of Rooms on 17 Mar 2023
Thank you for sharing your experience of Two MacDonnell Road with Expedoa's readers! We are pleased to learn that you have enjoyed the stay with us and you found our service standard and facilities satisfactory! Thank you once again for your review and we look forward to welcoming you back to Two MacDonnell Road soon. Yours sincerely, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong

10/10 Excellent

Yuen Lung

Response from Stanley - Director of Rooms on 30 Nov 2023
Thank you Yuen Lung for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with FULL mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future!

10/10 Excellent

ELIZABETH WAI YIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2022
Response from Stanley / Director of Rooms on 29 Dec 2022
Dear Ms Wai,Thank you for sharing your experience of Two MacDonnell Road with Expedia's readers!We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory!Thank you also for acknowledging us with full mark, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay.We look forward to welcoming you back to Two MacDonnell Road in not too distance future!Yours sincerely,Stanley NgDirector of RoomsTwo MacDonnell RoadHong Kong

10/10 Excellent

Florida

Liked: Cleanliness, room comfort
Neat and tidy
The accommodation is nice and clean . Breakfast was average quality
Stayed 25 nights in Oct 2022
Response from Stanley / Director of Rooms on 14 Nov 2022
Dear Florida, thank you for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with full mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future!

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
A ten minute walk into Central HK.
Response from Stanley / Director of Rooms on 14 Nov 2022
Thank you for sharing your experience of Two MacDonnell Road with Expedia's readers! We are pleased to learn that you have enjoyed your stay with us recently and you found our service standard and facilities satisfactory! Thank you also for acknowledging us with high mark review, all of us at Two MacDonnell Road will continue to strive our best to be better and to provide our guests a very comfortable and memorable stay. We look forward to welcoming you back to Two MacDonnell Road in not too distance future!

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 28 nights in Sep 2022

8/10 Good

Chun Keung

Travelled with family
Liked: Cleanliness
The Room is in a high clean standard. The only thing needs improvement is that it was quite humid despite the air con was on.
Stayed 3 nights in Jul 2022
Response from Stanley Ng Director of Rooms on 22 Jul 2022
Thank you for taking the time to provide us with your valuable feedback. We will ensure to further address your concern with our team to improve our service delivery at the hotel. We look forward to welcoming your return again soon. Best regards

10/10 Excellent

Yee Shan Irene

Stayed 3 nights in Jun 2022
Response from Stanley Ng Front Office Operations Manager on 22 Jul 2022
Greatly appreciate to your nice compliment to us and wish to have the pleasure of welcoming you back to Two MacDonnell Road again in the very close future. Warm regards