4/10 Poor
Cindy M.
6 Jan 2024
Liked: Communication, location
Disliked: Cleanliness, check-in, listing accuracy
Dazzlingly Disappointing
Did not receive proper check-in procedure prior to arrival. Overall condition of room is rundown and needs renovation, especially the bathroom, tub and shower. Unit was not clean; floors had not been swept or mopped, every surface had a layer of dirt, crumbs and garbage from previous occupants on countertop, bathroom not cleaned, shower curtain filthy (we replaced it), bed linens and towels had dirt and stains, electric broom provided did not work, microwave rusted on inside, coffee maker heating element rusted and caked with coffee. Shower water pressure nonexistent and temperature inconsistent, fluctuated from scalding to freezing continuously. Old window curtains stained and yellowed. Could not find any way to turn on the ceiling fan. Base price misleading, total with fees after booking is more than fifty percent higher.
Location is convenient walking distance to shopping, restaurants and the beach. Coffee shop and restaurant in building were nice. Memory foam beds were comfortable and air conditioning kept the room cooled. Maintenance responded by phone and through messaging promptly when contacted. Though they could not rectify the water issues, just asked if we wanted them to call a plumber.
Cindy M.
Stayed 9 nights in Dec 2023