2/10 糟糕
Stefanie K.
2025 年 8 月 31 日
不满意：清洁度
My boys checked in at 11.50 pm after a long day at the airport. The room was not cleaned at all. Dirty towels, dirty dishes, sand on the floor, beds were used, bathroom was not cleaned, trash bins not emptied. The photos show how the studio looked like when they arrived. Also the kitchenette was a full disappointment. No wonder that there was no picture found in the add. I contacted the host immediately, sent the pictures and complained. Susan the host told me a story about people probably broke in to the studio. The next day she said that my boys stopped by at somewhere on the way over to the studio, because they had wet shoes when they checked in and there was sand everywhere. They took Lyft and had two big suitcases, why would the make a pit stop in the middle of the night? Then she promised my a refund over 50 dollars. Which I never received. Instead she was writing me I should stop threating her, when I reminded her, that I still did not get the refund for the inconvenience. I will contact VRBO about this case. I am a host myself. And I would never make false accusations as this host did. Especially after the studio was not cleaned at check-in. So I definitely do not recommend this place or the host.
Stefanie K.
2025 年 8 月入住 9 晚