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"We had a beautiful room and the staff was friendly. This was our most expensive room during our week on the Big Island, which was fine because the ad promised an airport shuttle and breakfast. Unfortunately, we got neither because they did not accommodate our 6am flight and we did not get our value from this stay. We ended up paying an additional $50 on top of the expensive room in order to extend our rental car another day."

"Friendly staff. We needed a rollaway bed and they provided the bed very quickly and the room was clean. Check out was easy. "

"Absolutely not what was described. There is no pool, it’s a magical waterfall "

"Was very nice"

"No A/C in the room. No elevator for a three story hotel. This hotel is very old and has a lot of homeless in the area. the room was clean and we did have a nice view. you hear the jet planes because you have to open the windows to keep the place cool. Nothing is really walking distance for food or shopping. Recommend Ken's pancake house for good local grinds! (3rd floor facing the pool)"

"If there is a swimming pool that would be great!"

"The start of the stay started off well with Sarge, the property manager, and all, with him cooking for us and welcoming us in. The rules were very strict in having no outter footwear inside the house. The property was nice with a stray cat, named White Knight, being around the property to be there during your stay. However, things went downhill when we found out that one of our friends was hit on by Sarge, which made her feel uncomfortable. We were caught off guard by this action and let the other guests who went there with us, to be cautious and watch over her. "

"Location is quiet and close to the beach,"

"This was one of the best experiences I have ever had. The included Chef’s dinner and sunset cocktail hour made a beautiful stay even more magical!"