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南旅館

3.5 星級住宿

South Lodge

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評價

9.6 分，滿分 10 分，
完美

人氣設施服務

  • 泳池
  • SPA
  • 人寵共融
  • 餐廳
  • 健身室
  • 供應早餐
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類似住宿

住宿正面
Roffey Park 場地
Horsham
  • 泳池
  • 包早餐
  • 包車位
  • 免費 Wi-Fi
9.4 分 (滿分為 10 分)，完美，235 則評價 篇評價
現售 HK$1,026
合共 HK$1,232
連稅及其他費用
5 月 26 日 - 5 月 27 日
Roffey Park 場地
比較類似的住宿

政策

入住

入住時段開始時間：16:00；入住時段結束時間：任何時間

最低登記入住年齡 - 18 歲

退房

於 11:00 前退房

零接觸退房服務

特快退房

特別入住指示

住宿前台職員將親自迎接旅客到埗

由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

可攜帶寵物入住，每間住宿每次入住額外收費 GBP40.00

輔助動物豁免收費

只可攜帶狗隻

總共 2 隻

只適用於指定客房，並設有限制；可致電預訂確認內的號碼向住宿要求入住寵物友善客房

備有飲食器皿

小童與加床

歡迎兒童入住

可提供摺床/加床，費用：每日 GBP40.0

此住宿接受以下付款方式

重要資訊

可選額外設施服務費用

  • 全套早餐費用：每位 GBP25 至 30 (大約金額)
  • 寵物附加費：每間住宿每次入住 GBP40.00
  • 輔助動物豁免收費
  • 摺床：每日 GBP40.0

住宿可能尚有其他額外收費。上述收費及按金不包括稅項，金額亦可能會有所變動。

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件，以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
旅客須預先聯絡住宿預留店內車位。
住宿接受信用卡、扣帳卡及現金等付款方式。

其他須知

泳池開放時間為 07:00 至 21:00
住宿設有相連房/相鄰房，但需視乎供應情況而定，住客可致電預訂確認中的電話號碼向住宿提出要求
16 歲以下住客禁止使用 SPA

常見問題

南旅館是否設有泳池？

是，此住宿設有室內泳池及室外泳池。泳池 07:00–21:00 開放。

南旅館是否寵物友善住宿？

是，此住宿允許旅客攜帶狗隻入住 (總數上限為 2 隻)。此住宿收取每間住宿每次入住 GBP40.00 費用。輔助動物豁免收費。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

南旅館的登記入住時間是？

登記入住開始時間：16:00；登記入住結束時間：任何時間。

南旅館的退房時間是？

退房時間為 11:00。

南旅館位於哪裡？

此SPA酒店位於機場附近，距離南別墅和山茶花苗圃僅幾步之遙。步行 10 分鐘即可到達萊昂納茲利花園和洛德植物市場花園。

我可否免費取消預訂，並獲發全額退款？

是。此住宿的指定房價計劃可免費取消，提高旅遊彈性！有關任何豁免條款或相關規定的詳情，請瀏覽我們網站上的住宿取消政策。

評價

的評價

9.6

完美

9.6

整潔度

9.6

地點

9.4

職員與服務

9.4

住宿狀況
10 分評分，優異；204 則評價中有 162 則
8 分評分，不錯；204 則評價中有 28 則
6 分評分，一般；204 則評價中有 10 則
4 分評分，欠佳；204 則評價中有 3 則
2 分評分，很差；204 則評價中有 1 則

評價

真實評價

10/10 優異

Yannick

讚好：整潔度、職員與服務、設施服務和住宿狀況
Stellar spa facilities; Service was slow when busy, possibly understaffed for holiday weekend; Family room was very spacious and excellent for family of 4 with small children.
於 2022 年 6 月住了 3 晚
真實評價

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Fantastic stay

This was our 2nd stay here and we will keep coming back.
於 2022 年 6 月住了 1 晚
真實評價

10/10 優異

Cathleen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Our 2nd home

Fabulous as always
於 2022 年 6 月住了 1 晚
真實評價

6/10 一般

Andrew and Pouneh

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
I booked this for my husband’s 50th birthday. I received an email stating check in time of 4 pm??? When I called the hotel, they were extremely unhelpful and said that’s the check in time if you book on Expedia as it’s a lot cheaper (£400 is cheap?). And was unbudging. The hotel is nothing special. Very impersonal. No turn down service. No fridge in the room. 3 power cuts in one night. Overall, nothing special and truly astounded by the apathetic service and dismissive attitude. Breakfast below average. Honestly don’t bother. So many more wonderful places to stay.
於 2022 年 2 月住了 1 晚
真實評價

10/10 優異

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

A simply exceptional stay

South Lodge exceeded all our expectations. This is truly a 5 Star hotel and the experience is the best we have ever had in a UK property. The staff were uniformly fantastic - helpful and extremely attentive. The room was clean, large and bright with great details and extremely comfortable. The food in Botanica was delicious and the bar food and cocktails were also great, the vibe very relaxed. The highlight of the property is the Spa with its amazing infinity pool, 3 different sauna and steam room options, an outside cold water pond pool for the brave, and a simply wonderful hydro pool where you can relax in hot bubbling water and look up at the stars on a crisp night. We will be back for sure - cannot recommend enough.
於 2022 年 2 月住了 1 晚
真實評價

6/10 一般

andrew

讚好：職員與服務
不滿：住宿狀況

Average at best.

Having stayed at the hotel around 10 years, returned to experience the new spa. Promised an upgrade in advance of booking if there was availability but on arrival was told not possible despite the hotel not being very busy. The spa was decent for most part yet but disappointing that there was no whirlpool / jacuzzi indoors. The eating area has a lovely menu though you will need your sunglasses as the lighting is so bright it's quite unrelaxing in there. Treatments were good but were shorter than advertised yet charged at full rate. Our bedroom along with most of the main hotel could do with a revamp. Our bedroom smelt very musty and badly needed redecorating/refurnishing.
於 2022 年 1 月住了 2 晚
真實評價

10/10 優異

Emily

Beautiful hotel and incredible room. Excellent facilities for us with the spa and different restaurants to choose from with fantastic food. Great facilities for dogs too - ours had an awesome time! Extremely kind and helpful staff.
於 2021 年 11 月住了 1 晚
真實評價

10/10 優異

Aleisha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Absolutely the most amazing place I have ever stayed. Guest service is top notch. 👌 The place itself is too beautiful for words. Only grump we had is in the old house part of the junior suite there was no air conditioning and it was insane hot! Nothing a dive in the pool couldn't fix!
於 2021 年 7 月住了 1 晚
真實評價

2/10 很差

真實旅客

讚好：整潔度
Very disappointed overall. First room for a family of 4 was way too small and the second room was near an exit so all day and night there was banging, people walking and talking. Then our belongings got stuck in the safe and we missed our dinner reservation as it took hours to open the safe. There was limited times for kids to use the pool even though i called and they said the pool can be used anytime without booking. The whole experience was unpleasant. We left at 9am as the kids were kept awake all night with the noise. There was no apology or understanding from the hotel. The cost of one nights stay was a waste. Please could you look into reimbursement?
於 2021 年 6 月住了 1 晚
真實評價

8/10 不錯

Susanne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Lovely break

Had a super time . Friendly and excellent service . Beautiful grounds , fires lit .
於 2020 年 12 月住了 1 晚
真實評價

10/10 優異

Maurice

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Birthday treat

We had a lovely stay although it was only one night we wished we could have stayed longer. This was our second visit, we first visited 4 years ago. We enjoyed the food and wine and the atmosphere and ambiance was good. Our room was very nice although there were a lot of stains on the carpet near the table with the tea and coffee. As we only stayed one night I feel that it would be nice to have an earlier check in. But overall we enjoyed our stay.
於 2020 年 9 月住了 1 晚
真實評價

4/10 欠佳

Sunny

讚好：整潔度和住宿狀況
The stay was during our 1st anniversary week but due to eat out to help out, no provisions were made for us to book afternoon tea or the spa which we came in for- it wasn't mentioned to book up front. In the end, we simply stayed in a 5 star resort, which although beautiful didn't really give me or my wife any satisfaction.
於 2020 年 8 月住了 2 晚
真實評價

10/10 優異

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great Birthday Treat

A great experience for my wife's 30th. Had a spa treatment as well as taking advantage of all the facilities. Great meal in the evening with great service. Room was great, very comfortable and spacious. All the staff were really helpful and had great knowledge, nothing was too much.
於 2019 年 12 月住了 1 晚
真實評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
I visited this spa hotel with my sister in law as a birthday treat. The outdoor natural pool is glorious, the spa facilities lovely and food fantastic. Our room was huge with two king-size beds. All in all a fabulous weekend.
於 2019 年 9 月住了 1 晚
真實評價

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度

Anniversary treat

Service, staff, comfort, food & surroundings all good. In the main cleanliness was good except one problem with the bedding that was addressed.
於 2019 年 12 月住了 1 晚
真實評價

10/10 優異

Jenny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

excellent!

Outstanding accommodation food and spa!
於 2019 年 11 月住了 1 晚
真實評價

6/10 一般

真實旅客

讚好：整潔度
不滿：職員與服務和住宿狀況

Room for improvement - terrible service!!

Botanica Restaurant -Extremely Poor and Unprofessional Service- Restaurant staff were very rude when we weren’t happy with one of the dishes from the menu, we asked politely if it could be changed. When we went back for the evening meal another waiter mentioned he had heard we sent something back and rolled his eyes. Totally unprofessional and rude! Food- amazing if you are gluten free and vegan. Some slightly odd options so make sure you ask what they are. We had the Beef and Seabass and it was really great. Shame it was served with such attitude! Also found all the staff with pink hair a little unprofessional, let’s hope it was for charity! Rooms are very dated, single glazed windows so it was very cold during the night. Some of the plugs for the bedside lamps were also hanging off the wall. Signs in the hotel- it was very hard to navigate around the hotel, there are lots of hidden doors, its was like a maze, they really need to add more signage. It took us 15mins to get from hotel to spa literally due to getting lost and we asked about 4 members of staff for directions. Spa- great new spa and really enjoyed the experience but couple of things which could have been improved, the outdoor pool could have been a couple of degrees warmer. The sauna was also not as hot as a sauna should be. Treatments- massage was great no complaints there, the express facial was total waste of money £60 for someone literally washing my face.
於 2019 年 11 月住了 1 晚
真實評價

10/10 優異

Anton

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Was a perfect weekend, thank you South Lodge.
於 2019 年 11 月住了 1 晚
真實評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was amazing and beautiful and the staff were amazing and friendly and helpful. The breakfast was amazing. The room was amazing.
於 2019 年 10 月住了 1 晚
真實評價

10/10 優異

JP

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel - old English manor House in the country with modern facilities. The Spa has a beautiful indoor infinity pool overlooking the extensive gardens. There are a several dining options including lighter modern sharing plates and traditional fine dining. Staff are wonderful!
於 2019 年 10 月住了 1 晚
真實評價

10/10 優異

tom

讚好：整潔度、住宿狀況和客房舒適度

Relax

Always lovely to stay at any of the exclusive hotels thank you
於 2019 年 4 月住了 1 晚
真實評價

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Simply wonderful

Birthday treat from my lovely Fiancée. Beautiful hotel in glorious grounds. The bedroom was superb with everything we needed. The new Spa facilities are amazing and the treatment simply wonderful. Can’t wait to stay again!
於 2019 年 9 月住了 1 晚
真實評價

10/10 優異

Annabell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We loved our stay. Beautiful hotel, the Spa is the best I’ve been to. Delicious food. Would happily stay there again and recommend to friends.
於 2019 年 8 月住了 3 晚
真實評價

10/10 優異

Rosie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Perfect!

A truly exceptional stay. The most beautiful room, impeccable service from the friendliest staff. We were treated like royalty with our every want and need catered for. The spa is stunning and a fantastic addition to the hotel, the Botanical restaurant was amazing as usual and afternoon tea was the perfect way to end our stay.
於 2019 年 8 月住了 2 晚
真實評價

10/10 優異

Kenneth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Excellent hotel, pleasant stay

We stayed in the Family room. Service on arrival and checkout was professional. The room and the bathroom were spacious with cozy decor. Bed was comfortable with your choice of pillows (my choice was lavender and honey and the scent was pleasant). Amenities were good. Restaurant atmosphere was comfortable and food was delicious. Overall it was an excellent hotel with very pleasant environment.
於 2019 年 8 月住了 1 晚