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Reviews of American Inn and Suites Houghton Lake

2.5 out of 5
American Inn and Suites Houghton Lake
200 Cloverleaf Ln, Houghton Lake, MI

Reviews

8.2

Very good

Rating 10 - Excellent. 404 out of 1000 reviews" "
Rating 8 - Good. 369 out of 1000 reviews" "
Rating 6 - Okay. 142 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 1 night in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet atmosphere until the car alarm on a vehicle in the parking lot went off at 3 AM for 30 minutes
Stayed 1 night in May 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Maid knocked on door twice I did not answer fast enough and she used key to get in. I had the upper slide lock on… otherwise she would have walked in. Not ok,
Stayed 1 night in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property right off the highway me and my girlfriend stay there we were going to stay a second night the hotel went out of their way to help us stay in the room we were in we unfortunately had to leave promptly for family emergency and forgot to call back I'm hoping that leaving this great review is an okay apology because they were just absolutely wonderful they went above and beyond the staff is great the properties quiet great view of the stars from where you are! Will happily stay again!
Stayed 1 night in May 2024

8/10 Good

Rayshelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, very nice continental breakfast, the staff did a great job keeping everything fresh. It was a nice stay.
Stayed 1 night in May 2024
Response from Aimee on 16 May 2024
Thank you for choosing us and thank you for the great review.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and staff was very helpful.
Stayed 1 night in May 2024
Response from Aimee on 16 May 2024
Thank you for the review.

8/10 Good

Spencer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, affordable and easy access to the interstate.
Stayed 1 night in Apr 2024
Response from Aimee on 16 May 2024
Thank you for the review. We hope you choose us again.

6/10 Okay

Ronald

Travelled with pets
Liked: Staff & service
Pet friendly was còol, the 25$ a night fee was not. Easy check in but it was because i booked and prepaid on expedia.com. nice indoor pool though
Stayed 2 nights in Apr 2024
Response from Aimee on 16 May 2024
Thank you for the review.

2/10 Terrible

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Suzie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in staff, very nice size room
Stayed 1 night in Apr 2024
Response from Aimee on 27 Apr 2024
Thank you we hope to see you again

10/10 Excellent

Jillian

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean! Recommend
Stayed 1 night in Mar 2024
Response from Aimee on 27 Apr 2024
Thank you. We hope you choose us again.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aimee on 27 Apr 2024
Thank you for the review.

8/10 Good

Jonathan

Stayed 1 night in Apr 2024
Response from Aimee on 16 May 2024
Thanks for the review

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great prices clean comfortable beds
Stayed 1 night in Apr 2024
Response from Aimee on 11 Apr 2024
Thank you so much for the review. We hope to see you again.

10/10 Excellent

amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, breakfast was pretty good
Stayed 1 night in Mar 2024
Response from Aimee on 9 Apr 2024
Thank you we hope to see you again

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, conveniently located, friendly staff, dogs allowed.
Stayed 1 night in Mar 2024
Response from Aimee on 9 Apr 2024
Thank you. We hope to see you again

8/10 Good

Justina

Travelled with family
Liked: Amenities
was a nice room and environment for the price, room was clean and breakfast was alright.
Stayed 1 night in Mar 2024
Response from Aimee on 9 Apr 2024
Thank you for the review

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Ate breakfast elsewhere. Very little options.
Stayed 1 night in Mar 2024
Response from Aimee on 29 Mar 2024
Thank you for the review.

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, clean, convenient
Stayed 1 night in Mar 2024
Response from Aimee on 29 Mar 2024
Thank you

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything . Breakfast was good continental breakfast only but enough Close to everything
Stayed 1 night in Mar 2024
Response from Aimee on 21 Mar 2024
Thank you for staying with us, We appreciate your positive feed-back. We look forward to seeing you in the near future.Thank you

4/10 Poor

Timothy, Lapeer

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was too soft could not sleep, not much at the breakfast bar. Some of it was stale.
Stayed 2 nights in Mar 2024
Response from aimee on 21 Mar 2024
Thank you for staying with us, We appreciate your feed-back. We apologize for the inconvenience. We hope you give us another chance in the near future,.Thank you

10/10 Excellent

Tavin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and quick to answer any questions. Check in and out was fast. Rooms were clean. (Only complaint)Turned on the heater when we arrived then took the kids swimming, when we got back the whole room smelled like an ashtray. The front desk offered an air freshener.
Stayed 1 night in Mar 2024
Response from Aimee on 6 Mar 2024
Thank you for your review we are sorry for the inconvenience you had.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Room was clean and comfortable. Front desk person was very responsive. If you are saving money and enjoy your stay remember to leave a tip!
Stayed 1 night in Mar 2024
Response from Aimee on 6 Mar 2024
Thanks so much for the great review.

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice, rooms very clean.
Stayed 3 nights in Feb 2024
Response from Aimee on 6 Mar 2024
Thank you for the review.

8/10 Good

Collin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Nice stay and clean hotel.
Stayed 2 nights in Feb 2024
Response from Aimee on 26 Feb 2024
Thank you for the review. We hope to see you again

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The bed was very comfortable The staff was very friendly.
Stayed 1 night in Feb 2024
Response from Aimee on 6 Mar 2024
Thank for the great review. We hope you choose us again.

6/10 Okay

Jonathan

Stayed 1 night in Feb 2024
Response from Aimee on 21 Mar 2024
Thank you for staying with us, We appreciate your positive feed-back. We look forward to seeing you in the near future.Thank you

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Aimee on 26 Feb 2024
Thank you!

2/10 Terrible

Donald

Stayed 1 night in Feb 2024
Response from Aimee on 21 Mar 2024
Thank you for staying with us, We appreciate your feed-back. We apologize for the inconvenience. We hope you give us another chance in the near future,.Thank you

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and quiet location.
Stayed 2 nights in Feb 2024
Response from Aimee on 26 Feb 2024
Thank you!

8/10 Good

Sherry

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Aimee on 26 Feb 2024
Thank you!

10/10 Excellent

Tina

Stayed 1 night in Feb 2024
Response from Aimee on 21 Mar 2024
Thank you for staying with us, We appreciate your positive feed-back. We look forward to seeing you in the near future.Thank you

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great! Front desk lady was timely and plesant with a smile!
Stayed 1 night in Feb 2024
Response from Aimee on 26 Feb 2024
Thank you for the review.

6/10 Okay

Marylou

Travelled with family, Travelled with pets
Disliked: Cleanliness
The room had cake or something on the edge of the mirror. Overall it was dingy. The woman at the front desk was very kind and friendly when she greeted us.
Stayed 1 night in Feb 2024
Response from Aimee on 16 Feb 2024
Thank you for staying with us. We appreciate your feed-back. We apologize for the inconvenience during your stay. We hope you give us another chance in the near future. Thank you

10/10 Excellent

Trisha

Stayed 1 night in Feb 2024
Response from Aimee on 16 Feb 2024
Thank you for staying with us. We appreciate your positive feed-back. Thank you

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean - quiet - great staff
Stayed 2 nights in Feb 2024
Response from Aimee on 8 Feb 2024
Thank you for staying with us. We appreciate your positive feed-back. We look forward to seeing you again in the near future.Thank you

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Aimee on 8 Feb 2024
Thank you for staying with us. We appreciate your positive feed-back. We look forward to seeing you in the near future.Thank you

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Aimee on 8 Feb 2024
Thank you for staying with us. We appreciate your positive feed-back. We are glad that you had a great experience during your stay.We look forward to seeing you in the near future.Thank you

10/10 Excellent

Terry

Stayed 1 night in Feb 2024
Response from Aimee on 21 Mar 2024
Thank you for staying with us, We appreciate your positive feed-back. Look forward to seeing you in the near future.Thank you

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2024
Response from Aimee on 8 Feb 2024
Thank you for staying with us. We appreciate your positive feed-back. We are glad that you had a great experience during your stay.We look forward to seeing you in the near future.Thank you....

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aimee on 8 Feb 2024
Thank you for staying with us. We appreciate your positive feed-back. We are glad that you had a great experience during your stay.We look forward to seeing you in the near future.Thank you

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not my first time and won’t be my last
Stayed 2 nights in Jan 2024
Response from Aimee on 31 Jan 2024
Thank you for staying with us. We appreciate your positive feed-back. We look forward to seeing you again in the near future.Thank you

4/10 Poor

David

Stayed 2 nights in Jan 2024
Response from Aimee on 21 Mar 2024
Thank you for staying with us, We appreciate your feed-back. We apologize for the inconvenience. We hope you give us another chance in the near future,.Thank you

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aimee on 31 Jan 2024
Thank you Mark for staying with us. We appreciate your positive feed-back. We look forward to seeing you again in the near future. We are glad that you had a great experience.Thank you once again.

10/10 Excellent

MELISSA

Business traveller, Travelled with group
Liked: Amenities
Staff was incredibly helpful. Very clean. Great location!
Stayed 1 night in Jan 2024
Response from Aimee on 31 Jan 2024
Thank you for staying with us. We appreciate your positive feed-back. We look forward to seeing you again in the near future.Thank you...

10/10 Excellent

Mark

Liked: Staff & service
Fitness inoperable, breakfast limited
Stayed 1 night in Jan 2024
Response from Aimee on 31 Jan 2024
Thank you for staying with us. We appreciate your positive feed-back. We look forward to seeing you again in the near future.Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price! Very clean and comfortable. Standard breakfast, nice indoor pool and hot tub!
Stayed 2 nights in Jan 2024
Response from Aimee on 31 Jan 2024
Thank you for staying with us. We appreciate your positive feed-back. We look forward to seeing you again in the near future. We are glad that you had a great experience.Thank you

8/10 Good

Scott

Stayed 1 night in Jan 2024
Response from Aimee on 31 Jan 2024
Thank you Scott for staying with us. We appreciate your positive feed-back. We look forward to seeing you again in the near future. We are glad that you had a great experience.Thank you

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and the beds were comfortable.
Stayed 1 night in Jan 2024
Response from Aimee on 31 Jan 2024
Thank you Susan for staying with us. We appreciate your positive feed-back. We look forward to seeing you again in the near future. We are glad that you had a great experience.Thank you..