House Springs House Spring Park Hotels

"Staff was very friendly, and the room was clean. Breakfast was phenomenal! Wi-Fi didn’t work so no tv. "

"Really solid for the value. No complaints. "

"The hotel was nice and clean, and service was good. The breakfast was good, only they were out of paper plates, but they were able to find a small amount from somewhere, I guess a little bit of complaining helps."

"This was a beautiful hotel and the staff was amazing. I would definitely stay here again"

"I booked a King suite and paid extra money. I needed the larger countertop space in the bathroom . When I arrived, they said that someone was in that room and for some reason it did not show it on hotels.com that the room was taken. I asked at least two or three times as long as the other room that you put me in has a large countertop space he kept telling me oh yes, they all have that large counter countertop. It did not. Then they would not give me back the price difference. In the morning, I tried to speak with a manager and she was cold and rude, argumentative & acted like it was my problem, not hers and said well here here’s the number to corporate. "

"It was good but there is just one problem of parking and they charge for patking 35 bucks"

"Excellent choice for the price"

"Room was reasonably clean and intact. Location was good (for access to Forest Park, the Hill, and the Botanical Gardens). Looks like a formerly decent big hotel that must have lost its big-name franchise. Carpets in common areas appear to have been cleaned, but stretched/damaged in the process. Room had no Kleenex... and front desk couldn't provide any. Sink in bathroom was cracked and crudely patched, but functional. Toilet flushed, but very slowly...with the outcome always in doubt. Tub functioned properly. In short: About what I might have expected ... if it had been about 1/3 the price I was charged."

"Good breakfast. Covered parking available "