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关于西北环带 8 号/西路温德姆拉昆塔套房酒店的点评

3 out of 5
西北环带 8 号/西路温德姆拉昆塔套房酒店
9034 W Sam Houston Pkwy N, Houston, TX

点评

9.0

非常棒

10 分 - 超赞。471 条好评,共有 701 条点评" "
8 分 - 还可以。155 条好评,共有 701 条点评" "
6 分 - 一般。40 条好评,共有 701 条点评" "
4 分 - 很差。15 条好评,共有 701 条点评" "
2 分 - 糟糕。20 条好评,共有 701 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Tzu-Cheng

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great inn & suites
It's a great hotel, reasonable price, and very convenient location.

2/10 糟糕

Anthonet

不满意:住宿条件和设施,员工和服务
2024 年 4 月入住 1 晚
Manager 于 2024年05月7日 的回复
Hello Anthonet, We're sorry to hear that you didn't fully enjoy your stay. Please feel free to contact us directly to discuss any concerns you may have so we can address them accordingly.

10/10 超赞

Maria Eugenia

满意:清洁度、员工和服务、住宿条件和设施
I recommend this place
2024 年 4 月入住 1 晚
Manager 于 2024年05月2日 的回复
Hello Maria Eugenia,We are thrilled to hear that you enjoyed your stay with us. We appreciate your recommendation and hope to welcome you back in the future for another memorable experience.

10/10 超赞

Jonatthan

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have no complaints. The walk-in shower was phenomenal. One of the best if not the best LaQuintas I have stayed in.
2024 年 4 月入住 3 晚
Manager 于 2024年05月1日 的回复
Hello Jonatthan,We are thrilled to hear that you enjoyed our walk-in shower during your stay with us! At LaQuinta, we strive to provide top-notch amenities for our guests to make their stay comfortable and enjoyable. Your positive feedback is greatly appreciated and we hope to welcome you back soon for another fantastic experience.

8/10 还可以

Lorren

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Stayed for three nights to check out the greater Houston area. Convenient to freeways, and getting to downtown. Room was clean and upgraded at some point. Bed was not the most comfortable though. For a short stay it was fine and we would stay there again. Our only real complaint was the breakfast service. Instead of having juice and milk machines - they used so many tiny styrofoam cups to individually portion servings out. So wasteful and not eco friendly at all.
2024 年 4 月入住 3 晚
Manager 于 2024年04月26日 的回复
Hello Lorren,We appreciate your feedback on your recent stay with us. It's great to hear you found our location convenient and enjoyed your clean, upgraded room. We're sorry to hear about the issue with breakfast service and will share your concerns with our team for future improvements. Thank you for considering staying with us again in the future.

10/10 超赞

Amina

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Rooms were clean!
2024 年 4 月入住 1 晚
Manager 于 2024年04月26日 的回复
Hello Amina,We're pleased to hear you found our rooms to be clean during your stay. We appreciate your feedback and hope you had a comfortable experience with us. Should you have any further comments or concerns, please feel free to reach out to our management team directly.

10/10 超赞

Reynaldo

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Manager 于 2024年04月23日 的回复
Hello Reynaldo,We're thrilled to hear you had a wonderful stay at our hotel! Please don't hesitate to reach out if you have any further comments or if there's anything else we can assist you with. We look forward to welcoming you back soon!

10/10 超赞

Antonius,Nootdorp

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Prima hotel, zeker voor de prijs die je betaalt. Volgens mij en nog vrij nieuw hotel met prima faciliteiten en mooie schone kamers. Een paar winkels en restaurants op loopafstand maar de omgeving stelt verder niet veel voor. Wij zouden er zo weer opnieuw verblijven.
2024 年 4 月入住 1 晚
Manager 于 2024年04月23日 的回复
Hello Antonius,We are delighted to hear that you enjoyed our hotel and appreciated the value for your money. It's great to hear that you found our facilities to your satisfaction and liked our clean and beautiful rooms. While the surrounding area may have limited attractions, we are glad that you would choose to stay with us again. Your feedback is greatly appreciated.

10/10 超赞

Pamela

满意:清洁度、员工和服务、住宿条件和设施
Very nice property. Staff is very nice. Lobby is so spacious and clean. Room is very clean and big.
2024 年 4 月入住 1 晚
Manager 于 2024年04月17日 的回复
Hello Pamela,We are delighted to hear that you enjoyed your stay with us! Our team works hard to provide excellent service, and we are glad it made a positive impact on your experience. Your compliments on our lobby and room cleanliness are greatly appreciated. We hope to welcome you back soon for another exceptional stay!

10/10 超赞

Connie

2024 年 4 月入住 3 晚
Manager 于 2024年05月7日 的回复
Hello Connie,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

10/10 超赞

Rodriguez

2024 年 3 月入住 1 晚
Manager 于 2024年04月23日 的回复
Hello Rodriguez,We are happy to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another excellent experience.

10/10 超赞

Amina

2024 年 3 月入住 1 晚
Manager 于 2024年04月23日 的回复
Hello Amina,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.

6/10 一般

Suramouly

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
The room we got was not really clean and the water from the air conditioning leaking inside the Capet and made the carpet wet
2024 年 3 月入住 2 晚
Manager 于 2024年03月31日 的回复
Hello Suramouly,We appreciate your feedback on your recent stay and apologize for any inconvenience caused. Your comments have been shared with the housekeeping team for their immediate attention. We strive to provide a comfortable experience for all our guests and regret that we fell short on this occasion. Should you have any further concerns, please do not hesitate to reach out to our management team for assistance.

10/10 超赞

Ebony

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Other than the tollways surrounding the area, everything was perfect. Especially for the price!!!! I had a suite with two TVs, king size bed and a pull out bed. True meaning of comfort
2024 年 3 月入住 2 晚
Manager 于 2024年03月20日 的回复
Hello Ebony,We're delighted to hear that you enjoyed your stay with us and found our accommodations comfortable. We appreciate your positive feedback and hope you had a wonderful overall experience. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

6/10 一般

Chris

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Pros: great location, clean good breakfast. Cons: staff never cleaned our room, seen a big roach
2024 年 3 月入住 4 晚
Manager 于 2024年04月13日 的回复
Hello Chris,Thank you for sharing your feedback with us. We are pleased to hear you enjoyed our convenient location and breakfast offerings. We will address your concerns with the housekeeping team immediately to ensure our high standards are upheld. Rest assured, your comments are valuable for our continued improvement.

8/10 还可以

Channelva

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
Manager 于 2024年03月12日 的回复
Hello Channelva, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 还可以

Al

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Clean and quiet.
2023 年 11 月入住 5 晚
Manager 于 2024年03月1日 的回复
Hello Al,We are glad to hear you enjoyed our clean and quiet environment during your stay. Your feedback is valuable to us. Thank you for sharing your experience with us.

10/10 超赞

Bridgett

Clean
2024 年 2 月入住 4 晚
Manager 于 2024年02月23日 的回复
Hello Bridgett,We appreciate your feedback on the cleanliness of our hotel. Your comments are important to us for continuous improvement. We hope to welcome you back in the future for an even better experience.

10/10 超赞

Carol

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked everything about this property. The bed, the pillows, the breakfast, the cleanliness, and the staff. I will definitely stay here again if the opportunity arises.
2024 年 2 月入住 1 晚
Manager 于 2024年02月17日 的回复
Hello Carol,We are delighted to hear that you had a pleasant experience during your stay with us. We are glad that the bed, pillows, breakfast, cleanliness, and staff met your expectations. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

8/10 还可以

Erdenesuren

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Manager 于 2024年02月17日 的回复
Hello Erdenesuren, We appreciate you taking the time to rate our hotel. If you have any further feedback or concerns, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back in the future.

10/10 超赞

Ana

2024 年 1 月入住 3 晚
Manager 于 2024年02月13日 的回复
Hello Ana,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. If you have any further feedback or would like to share anything, please don't hesitate to reach out to us. We hope to welcome you back in the future for another fantastic stay.

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Manager 于 2024年02月9日 的回复
Dear Guest,We sincerely appreciate your excellent rating! We're thrilled to hear that you had a wonderful stay with us. If you have any further feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another exceptional experience.

6/10 一般

Haley

与家人出行
满意:清洁度
2024 年 1 月入住 1 晚
Manager 于 2024年02月8日 的回复
Hello Haley, We appreciate your recent stay with us. If you have any specific feedback or concerns about your experience, we kindly request you to reach out to our hotel directly. We value our guests' opinions and want to ensure their satisfaction. We hope to have the opportunity to welcome you back in the future.

10/10 超赞

Alejandro

满意:住宿条件和设施,清洁度
Convenient
2023 年 12 月入住 1 晚
Manager 于 2024年02月9日 的回复
Hello Alejandro,Thank you for taking the time to leave us a review. We are pleased to hear that you found our hotel to be convenient. We appreciate your feedback and hope to welcome you back in the future.

8/10 还可以

Mercedes

2024 年 2 月入住 2 晚
Manager 于 2024年02月8日 的回复
Hello Mercedes,Thank you for being our guest. We hope you had a pleasant experience. If there's anything specific you'd like to share or any concerns you had during your stay, please reach out to us directly. We appreciate your feedback and value your opinion as it helps us improve our services for future guests. We look forward to welcoming you back in the future.

6/10 一般

Ricardo

商务旅客
满意:客房舒适度,清洁度
2024 年 1 月入住 1 晚
Manager 于 2024年01月29日 的回复
Hello Ricardo,Sorry to hear that we did not meet your expectations during your stay. We value your feedback and would appreciate it if you could reach out to us directly to discuss any specific issues you encountered. We always strive to improve our services and ensure our guests have a comfortable stay. We hope to have the opportunity to make it right in the future.

10/10 超赞

Youstina

与家人及幼儿出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
It’s a great hotel
2024 年 1 月入住 2 晚
Manager 于 2024年01月27日 的回复
Hello Youstina,Thank you for your kind words! We're delighted that you had a positive experience at our hotel. We strive to provide exceptional service and create memorable stays for all of our guests. If you have any suggestions or feedback for improvement, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 超赞

Crystal

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Manager 于 2024年01月25日 的回复
Hello Crystal,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us. We appreciate your support and hope to welcome you back in the future for another excellent stay. Safe travels!

10/10 超赞

Maria

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super limpio el personal muy atento
2024 年 1 月入住 1 晚
Manager 于 2024年01月25日 的回复
Hello Maria,¡Gracias por compartir tu experiencia! Nos alegra saber que encontraste nuestras instalaciones muy limpias y que nuestro personal fue atento durante tu estancia. Valoramos tus comentarios y esperamos tener la oportunidad de recibirte nuevamente en el futuro.

10/10 超赞

Abisai

与家人及幼儿出行
满意:清洁度
2024 年 1 月入住 1 晚
Manager 于 2024年01月23日 的回复
Hello Abisai,We are delighted to hear that you had a wonderful stay at our hotel. We strive to provide exceptional service to all our guests and we are thrilled that we met your expectations. We hope to welcome you back soon for another fantastic experience!

10/10 超赞

Joel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Manager 于 2024年01月19日 的回复
Hello Joel,We are thrilled to hear that you had a fantastic experience during your stay with us! Our team strives to provide exceptional service to all our guests. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another great stay!

10/10 超赞

Joel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Manager 于 2024年01月17日 的回复
Hello Joel,Thank you for choosing our hotel for your stay. We are pleased to hear that you had a wonderful experience and enjoyed your time with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again soon for another perfect stay.

10/10 超赞

nekia

2024 年 1 月入住 1 晚
Manager 于 2024年01月14日 的回复
Hello nekia,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

6/10 一般

Jennifer

2024 年 1 月入住 1 晚
Manager 于 2024年02月3日 的回复
Hello Jennifer, We appreciate you choosing our hotel for your stay. If there are any concerns or feedback you'd like us to address, please don't hesitate to reach out to us directly. We value your input and strive to provide the best experience for our guests. We look forward to welcoming you again in the future.

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 5 晚
Manager 于 2024年01月13日 的回复
Dear Guest,We are thrilled to hear that you had such a wonderful experience during your stay with us! We truly appreciate your support and hope to have the pleasure of welcoming you back in the near future.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Manager 于 2024年01月10日 的回复
Dear Guest,We sincerely appreciate you choosing our hotel for your stay and are delighted to hear that you had a wonderful experience with us. We hope to welcome you back in the future for another exceptional stay.

10/10 超赞

Armando

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente lugar
2024 年 1 月入住 1 晚
Manager 于 2024年01月10日 的回复
Hello Armando,¡Nos complace saber que tuviste una estancia excelente en nuestro hotel! Valoramos muchísimo tus comentarios positivos y estamos encantados de que hayas disfrutado de nuestras instalaciones. Siempre nos esforzamos por brindar un servicio excepcional a nuestros huéspedes y nos alegra saber que lo logramos contigo. Esperamos poder recibirte nuevamente en el futuro.

10/10 超赞

Jason

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2 Thumbs Up
Great hotel near a lot of restaurants. Easy check in
2024 年 1 月入住 1 晚
Manager 于 2024年01月10日 的回复
Hello Jason,We're thrilled to hear that you enjoyed our hotel's convenient location and seamless check-in process. Thank you for taking the time to share your positive experience. We hope to welcome you back in the future for another wonderful stay.

2/10 糟糕

Deydry

与配偶出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Found roaches in the room very gross
2023 年 12 月入住 2 晚
Manager 于 2024年01月9日 的回复
Hello Deydry,Thank you for bringing this to our attention. We take cleanliness and pest control seriously and apologize for any inconvenience caused. Our team will thoroughly inspect the room to address the issue and ensure it doesn't happen in the future.

10/10 超赞

Catalina

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
perfect!!
amazing hotel, clean, comfortable, very good service, good breakfast and even the elevator smell good!!
2023 年 12 月入住 3 晚
Manager 于 2023年12月29日 的回复
Hello Catalina,Thank you for choosing our hotel for your stay and sharing your positive experience. We are delighted to hear that you found our hotel clean, comfortable, and enjoyed the good service. It's great to know that our breakfast and even the elevator met your expectations. We appreciate your wonderful feedback and hope to welcome you back soon for another memorable stay.

6/10 一般

Cynthia,Trinity

满意:服务设施
The front desk staff and breakfast staff was fantastic. Housekeeping was lacking. We had to go to the front desk for towels, cups, and toilet paper. No clean sheets or bed made for 4 nights. They did empty garbage and dirty towels once.
2023 年 12 月入住 4 晚
Manager 于 2023年12月28日 的回复
Hello Cynthia,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We have shared your comments with our housekeeping team to address these issues and ensure they do not happen in the future. We appreciate your understanding and hope to have another opportunity to serve you better.

6/10 一般

Lisa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Manager 于 2023年12月28日 的回复
Hello Lisa, We appreciate you choosing our hotel for your stay. If you have any specific feedback, please reach out to us directly so we can address any concerns and make improvements to better serve you in the future.

10/10 超赞

Candace E

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Manager 于 2023年12月26日 的回复
Hello Candace E,Thank you for choosing our hotel for your stay! We're thrilled to know that you had a wonderful experience with us. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back again soon!

10/10 超赞

Trikelle

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel and staff. Breakfast was ok
2023 年 12 月入住 2 晚
Manager 于 2023年12月23日 的回复
Hello Trikelle,Thank you for your feedback! We're glad to hear that you found our hotel and staff to be enjoyable. We appreciate your comments regarding the breakfast, and we'll certainly take them into consideration for future improvements. We hope to welcome you back again in the future.

10/10 超赞

John

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay
We thoroughly enjoyed our stay. The breakfast was great and the staff very friendly.
2023 年 12 月入住 2 晚
Manager 于 2023年12月21日 的回复
Hello John,Thank you for sharing your positive experience at our hotel! We're delighted to hear that you enjoyed the breakfast and found our staff to be friendly. We strive to provide excellent service, and it's always rewarding to receive such kind feedback. We hope to welcome you back in the future for another enjoyable stay.

10/10 超赞

Renee

2023 年 12 月入住 1 晚
Manager 于 2024年01月8日 的回复
Hello Renee,We're thrilled that you had a superb experience during your stay with us! It was our pleasure to have you as our guest, and we greatly appreciate your positive rating. If there is anything else we can do for you, please don't hesitate to reach out. We hope to welcome you back to our hotel in the future.

8/10 还可以

Daniel

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Manager 于 2023年12月19日 的回复
Hello Daniel, We appreciate you taking the time to rate your recent stay at our hotel. We encourage guests to provide any feedback or comments directly to us, so we can address any areas of improvement. We strive to ensure a pleasant experience for all our guests and hope to have the opportunity to welcome you back in the future.

10/10 超赞

Lisa,mobile

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just an overnight stay on the way to another location. Very clean and pet friendly.
2023 年 12 月入住 1 晚
Manager 于 2023年12月14日 的回复
Hello Lisa,Thank you for choosing our hotel for your overnight stay. We're delighted to know that you found our property clean and pet friendly. Your positive feedback is greatly appreciated. We hope to have the opportunity to welcome you back in the future.

10/10 超赞

Jocie

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Manager 于 2023年12月13日 的回复
Hello Jocie,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. Our team takes great pride in providing exceptional service and ensuring that our guests have a memorable stay. We hope to have the pleasure of welcoming you back soon.

10/10 超赞

Megan

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My husband, our dog and I needed to stay in a pet-friendly hotel after our house suffered water damage. We have been stressed and disgusted with the smell in the house, so we decided to get a hotel room to relax and breathe freely until the carpet could be cleaned/replaced. This LaQuinta had the sweetest staff checking us in and out. The hotel felt safe and both rooms (we stayed 2 nights on 2 different bookings) were clean and very comfortable. I sincerely appreciate having somewhere to go where we felt comfortable enough to sleep through the night. Thank you, LaQuinta!
2023 年 11 月入住 1 晚
Manager 于 2023年12月1日 的回复
Hello Megan, Thank you for choosing LaQuinta during your time of need. We understand how comforting it is to find a pet-friendly hotel that provides a safe and clean environment. Our dedicated staff aims to ensure the comfort and satisfaction of all our guests. We are delighted to hear that you had a comfortable and relaxing stay with us. Your kind words mean a lot to us. We hope to welcome you back in the future for another enjoyable stay.