Canterbury Howletts Wild Animal Park Hotels

"The room was comfortable. Very friendly staff, good breakfast "

"Great location close to several attractions. Very nice breakfast. Friendly staff. Nice rooms."

"Nice quaint very old hotel. Nothing fancy but everything we needed."

"Staff were super friendly and helpful, rooms were lovely and breakfast was delicious!"

"Still waiting on on a booking thats gone wrong "

"We stayed in one of the beautiful, cosy stream huts. Everything was comfortable and clean, and the thoughtful touches were greatly appreciated. The log burner added to the experience too."

"Generally the standard of hygiene could be improved dramatically , just very dusty and dirty in certain areas. They just need to hoover the carpet more. We had a blocked sink and the water wasn’t very warm despite setting to maximum. I understand other guests had similar issues. Positives were - very friendly staff, comfy bed and oreo snacks were nice"

"An excellent very spacious accommodation well thought out and beautifully furnished ..the garden was enormous adjoining woods and fields. The immediate area has quality eateries and pubs close by…the very best accommodation in Kent!"

"When we arrived to check in the room was not ready. Turns out they were not even aware of our booking until we showed it to them. We then had to wait two hours whilst the owner came to the property to get the room ready. Waiting outside in the side proved to be a disaster as their outdoor table and chair was covered in a black bitumen type substance that got all over the bottom of my trousers and completely ruined them. When we did get into the room the large curved screen TV proved to be utterly useless at it did not receive any signal and as there was no wifi either it was nothing more than a black wall decoration. The kettle did not work, even going so far as to turn itself on and off at random and the microwave was so complicated I was unable to boil water to make a cup of tea. Not that they provided any tea bags so it was just I well I had brought my own. The room itself was recently decorated and in good order and could have been very pleasant had anything worked as it should. The room overlooks a main road and as there are no net curtains any and all passers by have a clear and uninterrupted view into the room so if you want any privacy at all you have to shut the curtains. The noise, OMG, it went on pretty much all night due to the traffic on the main road. No chance of sleeping at all. My written complaint was completely ignored and I received no reply to it whatsoever. Unfortunately I would have to recommend that you avoid this place at all costs."