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He'An Homestay

3.0 star property
Mineral hot springs and garden surroundings create a peaceful escape where travelers can truly relax while enjoying natural thermal waters

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He'An Homestay offers a quiet retreat for relaxation. Unwind in the outdoor mineral hot spring or sauna. Enjoy breakfast each morning, lounge on the terrace, swim in the outdoor pool, or use the in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Shower, free toiletries, hair dryer, slippers

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Soundproofing, rollaway beds, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 2 Double Beds
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About the area

Map
No. 2, Sec. 2, Zhongshan Street, Hengshan, Hsinchu County, 312

Getting around

  • Hsinchu Xinhuang Station
    33 min drive
  • Taoyuan International Airport (TPE)
    62 min drive

About this property

He'An Homestay

Bed & breakfast near Neiwan Old Street
You can look forward to free full breakfast, an outdoor mineral hot spring (onsen) and a terrace at He'An Homestay. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a garden and a library.
Other perks at this bed & breakfast include:
  • An outdoor pool
  • Free self-parking
  • Luggage storage, outdoor furniture and smoke-free property
Room features
All guest rooms at He'An Homestay have perks, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Electric kettles and daily housekeeping

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Front of property
THE CLOUD HOTEL Hsinchu
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
8.4 out of 10, Very good, 346 reviews
The price is HK$570
HK$659 total
includes taxes & fees
27 Mar - 28 Mar
THE CLOUD HOTEL Hsinchu
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
This property requires appropriate swimwear to be worn in the swimming pool. Clothing of any type is not allowed.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for TWD 500.0 per day.

Important information

Optional extras

  • Rollaway bed fee: TWD 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

He'An Homestay Hengshan
He'An Homestay Bed & breakfast
He'An Homestay Bed & breakfast Hengshan

Frequently asked questions

Does He'An Homestay have a pool?

Yes, this property has an outdoor pool.

Is He'An Homestay pet-friendly?

No, only service animals are welcome at the property.

How much is parking at He'An Homestay?

Self-parking is free at this property.

What time is check-in at He'An Homestay?

Check-in start time: 3:00 PM; check-in end time: 8:30 PM. Late check-in is available during limited hours.

What time is check-out at He'An Homestay?

Checkout is at 11:00 AM.

Where is He'An Homestay located?

Situated in Hengshan, this bed & breakfast is 0.4 mi (0.7 km) from Neiwan Old Street and within 6 miles (10 km) of Frog Rock Footpath and Lavender Forest. Gu Han Senlin Trail and Xiao Ru Song Art Park are also within 9 miles (15 km).

Can I cancel my reservation for free at He'An Homestay and receive a full refund?

Yes, He'An Homestay offers free cancellation on select room rates, because flexibility matters! Please refer to He'An Homestay cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

He'An Homestay Reviews

7.6

Good

7.2

Cleanliness

9.0

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 5 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

Reviews

Verified

4/10 Poor

HUIJU

Disliked: Cleanliness, property conditions & facilities, room comfort

環境乾淨度待加強

泡溫泉還可以，住宿不推，房間極小應是個人風呂房，給一次性毛巾和清潔用品。房間內部很乾淨是唯一可取的，但房間以外的環境以這房價來說就令人卻步。老闆和員工態度很好。
Stayed 2 nights in Sep 2020
Verified

2/10 Terrible

Henrik Mørup

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find et andet hotel

Find et andet hotel. Der lugter af fugt og flere af værelserne har ikke vindue
Stayed 4 nights in Jul 2020
Verified

8/10 Good

YA FEN

Liked: Cleanliness, staff & service, room comfort
戶外設施很棒
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
房間太小了，一家四口真的很擠
Stayed 1 night in Jun 2020
Verified

6/10 Okay

Piya

Disliked: Property conditions & facilities

房間內乾淨，但早餐地點不乾淨，溫泉等設施老舊

這次定的是3500的四人房，是沒有窗戶的，在入住之前飯店也有打電話確認房間很小，但是泡湯的地方很大。但是飯店房間內是沒有室內窗的，房間內算乾淨，但是廁所踏墊像是家裡在用的踏墊，不是像一班飯店一次換洗那種，但還算整潔乾淨。泡湯的地方的設施已經很老舊，都有需要再整理的地方。早餐用餐的地方，桌子跟杯子筷子沒擦洗乾淨....廚房內部客人也都看的到有點髒亂....我個人覺得選擇少什麼的沒關西，但至少要乾淨，杯子我真的是挑了幾個，都覺得很明顯沒洗乾淨的，不是很舒服。 但老闆是非常盡力給人很親切的感覺，感覺得出來她很努力。
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and relaxing guesthouse, hot springs

One of our favorite 2 night vacations in Taiwan. Beautiful setting in the mountains, 6 hot spring pools (hot, warm, cold, jets, etc) that were really nice and relaxing, very clean and comfortable rooms, easy walk to old town, really friendly and helpful owners. Cannot wait to go back.
Stayed 2 nights in Jun 2020
Verified

8/10 Good

Chiung-Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

方便

地點很方便，離內灣老街很近，旅館內可以泡大眾湯很棒
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

隔音不太好

除了隔音差了點，其他都還不錯，接待人員很親切。
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
環境乾淨整潔 冷氣太冷無法調整溫度 早餐簡單 選擇不多
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Zhao-ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
距離內灣老街走一下就到了(對面賽車場繞過去) 超級方便ㄉ~ 接待的姐姐們也人很好，忘記戴泳帽他還建議我跟他們買浴帽（１０塊）就好，不要買泳帽哈哈哈 泡湯為戶外大眾池，左常溫，中冷泉，右熱泉，清潔度很讚！蒸汽室運作正常，但烤箱好像沒開啟？ 不過到晚上１０點就慢慢放水，有點可惜～ 雖然內灣老街也是６～７點就慢慢收掉了～
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Yu-Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會考慮再來住

尖石橫山區價格偏高，以這樣價錢有泡湯（退宿也可以泡）、早餐，cp值算高了。 蠻喜歡住宿整體，尤其是看電視區，雖然整體狹小樓中樓格局比較奇怪就是了XD房後
Stayed 1 night in Jan 2020
Verified

8/10 Good

NGAI FU

Liked: Staff & service, property conditions & facilities, room comfort

Comfy stay with outside hotspring pool

good working attitude with hospitality If hot spring pool can be accessed around 7am. Much better. 10am is too late for checking out.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

YU HSIANG

Disliked: Staff & service

櫃檯人員破壞了出遊的興致

一開始辦入住手續就被櫃檯人員破壞了一整個出遊的心情，你們沒有刷卡說一下就好了，那副嘴臉好像我付不出現金一樣，再來我跟他反應我在網路上訂房時明明就註明2大1小，網路上明明也註明有3人份的早餐，為什麼只給我2張早餐卷？她居然回我說那不關她的事，備品只給兩份我並不在意，因為我出門都會自己準備盥洗用具，但連泡湯跟早餐都硬要跟我加收錢，今天不是花不起這個錢，只是那種態度讓人很不爽，我帶著老婆小孩大老遠從屏東到新竹來受你的氣，欠妳的嗎？另外一個戴眼鏡的小姐跟隔天早上的男生態度就很好，不過也沒差了，以後不會再來這裡了。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨，床超好躺
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed Very comfortable .Just that a bit far from the shop
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房型偏小
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Yao Jung

Stayed 1 night in Apr 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Verified

4/10 Poor

Chi-Cheng

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Verified

8/10 Good

ILING

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Verified

4/10 Poor

SHENG-CHUN

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Verified

8/10 Good

YI HUI

Liked: Staff & service
Stayed 2 nights in Dec 2019